[Resolved]  Club Factory — withdrawal of rs. 1, 00, 800 through fraud

Address:House number 585, sector 55, 121004
Website:club factory

I had placed order containing order no. So[protected]on 15th august 2019 with club factory. On 2september we had given call on number [protected] for inquiry of our product the executive had said that your product is returned to club factory as they couldn't trace the address and asked for your bank details to refund the money we have received the message on our mobile which the concern person of club factory asked us to share and we did the same after sometimes we have received the messages stating withdrawal of rs.1, 00, 800 has been done from our account. We neither received the money nor product ordered and at the end of the end up loosing rs.1, 00, 800 i am requesting you to personally into it and please try to help me out.
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Oct 14, 2019
Complaint marked as Resolved 
Verified Support
Sep 10, 2019
Club Factory Customer Care's response
Dear, that is fraud, sorry for the bad experience. For such issues we strongly recommended you to report to the police.
Complaint comments 

Comments

Dear sir,
Club factory send me wrong product then I make request for refund, order reverse pickup but still refund not received. Support not giving any satisfaction answer. So I request to you please help me and take action against this company.
I have attached all receipt.

anigam55's reply, Sep 8, 2019
My email I'd is anigam55@gmail.com
Contact number :- 7007869543
I made a transaction of 299 for aspoir watch and money has deducted from my account but in the site it remains unpaid and ask for re transaction and money did not yet refunded order no. SO[protected]

My package has been stuck in customs clearance for 10 days now. It's been over 20 days since I've placed my order. This isn't acceptable, I can't even file for a refund because the order has been shipped.
Sir my self Anand mishra...club factory id is [protected] and email address ...priyadarshini99.[protected]@gmail.com. sir why my order is showing already delivered...I did not get my order...order no is...SO[protected]. I have ordered 3 item. I HV got only one item. But the whole three order is showing delivered.

U r to request plz help me...
24 August ko mene ek sharee order diya tha.aj 29 ko mere post office se pursel aya or khool ke dekha to dusra sharee vej diya.abhi iska kya karo.
I have not got my product delivered yet.
Please resolve the problem without any delay.

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