[Resolved] Club Factory — withdrawal of rs. 20, 000 my account | |||
I had placed order containing order no. So17827857 on 18th april 2018 with club factory. On 21st april we had given call on number [protected] for inquiry of our product the executive had said that your product is returned to club factory as they couldn't trace the address and asked for your bank details to refund the money we have received the otp on our mobile which the concern person of club factory asked us to share and we did the same after sometimes we have received the messages stating withdrawal of rs. 20, 000 has been done from our account. We neither received the money nor product ordered and at the end of the end up loosing rs. 20, 000 i am requesting you to personally into it and please try to help me out. Was this information helpful? | |||
Jun 2, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Apr 26, 2018 Club Factory Customer Care's response Dear, please do not worry, we already send your parcel to the shipping agent. It is in transit to India and in customs clearance now. So there is no tracking information update. We have been trying to push the express company to transport as soon as possible. We are urging the express company to update the logistics as soon as possible. To protect you from fraud, please do not trust any other Club Factory customer care numbers posted on other websites. Never share your complete card number, OTP, order details as well as other personal information to anyone. And you can call your police to help if your money was lost. If you need any help from us, please contact online support center within the APP. Please try re-star 5. Thanks. | |||
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Comments
My order has not been found so far. How long will the Kids shower cap and parcel be found? My order no. SO17742378 Tracking at the Gati courier is also not coming when it will... i have also made payment from this bank account for this order. Either return my payment or send my parcel.. my mob no. [protected] mail id - [protected]@gmail.com
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