[Resolved] Club Mahindra Holidays — a rogue company - does not deliver what promised and holidays. | |||
We bought club mahindra holidays in 2007. By paying the life time fees of 1.88 lacs my membrrship number is 307723 1) we were promised many incentives on referring our friends, discount vouchers etc., wr received none, even after many if our referred friends bought the membership. The company shifted its office from hub mall, goregaon and we were told that the executive had left the company, hence the incentives cannot be provided. 2) the company was not able to provide holidays on our requested timelines and in 10 years, we could get the desired holidays only for 15 days, whlie the company kept on asking for asf. It was so happening, that the desired holidays were not availble, the moment we used to refuse for asf stating the reason, miraculously the holidays were reported as available. This is how we could avail the holidays during initial four years. 3) now since 2014 we are requesting the company to refund our money and have attended two grievance sessions as well. The company keeps on promising the refunds, but does not pay, giving one reason or the other and many a times without even revert. Interestingly, every year they keep on increasing the asf and adding to our account, so that the amount is squarred off. Really a rouge company. Was this information helpful? | |||
Sep 18, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Aug 17, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We sincerely apologise for the inconvenience you have faced and we would like to connect with you regarding the matters you have highlighted. We have forwarded your details to our team and they will get in touch with you. Warm Regards, Club Mahindra Team Verified Support Aug 18, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, This is to inform you that we tried to contact you but were unable to make a clear communication. Please advise us a suitable time and provide an alternate number for us to get in touch with you. Warm Regards, Club Mahindra Team Verified Support Nov 21, 2017 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, We appreciate the opportunity you gave us to address your queries. We have written to you with the details of the conversation under Interaction ID[protected]. If you need any further assistance, we’d be happy to help you. Warm Regards, Club Mahindra Team | |||
 2 Comments | |||
Comments
guys please stop harrasing us. Just now Mr. Ashraf called and was cincerned ehy I have raised a complaint against Club Mahindra. Very conviniently he wanted to know if I wanted to avail any holidays, so that the ASF in full could be paid be us. He was not concered in solving the issue and did not want to talk about refund.
Mr. Rohit Khanna is aware about the entite issue, let him get back to us.
Mr. Rohit Khanna is aware about the entite issue, let him get back to us.
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
I am fed up with the assurances. Your Mr. Rohit Khanna is fully aware about this matter. May please refund the money with intetest at the earliest.