[Resolved]  Club Mahindra Holidays — Fraudulent Practices of Club Mahindra


I have enrolled for Club Mahindra Holiday membership on 7-Aug-23 by their authorized representative Mr Vaibhav ([protected]) who coerced me in purchasing the plan without giving complete details and promised that if I do not avail the facilities (Holiday Package) my amount will be refunded within 6 months after the membership begins i.e. Oct'23. I paid an upfront amount of Rs 36344 on 5-Aug'23 and later 5 EMIs of Rs 16, 580/ each amounting to a total amount of Rs 119244/- This month when I tried booking holiday package their representatives were not providing the promised services and declining the promised benefits. Later when I asked to cancel my membership Club Mahindra has mailed me that the entire amount will be deducted as it is non-refundable admission fees. How can a service provider charge me without providing any services ? This is totally fraudulent practice and I request refund of amount and legal action on the company for misleading people and snatching hard earned money in the name of membership.
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Apr 30, 2024
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2024
Club Mahindra Holidays Customer Care's response
We regret reading about your experience and are here to help, Amit. Please share your membership ID and registered contact number/email ID via Facebook inbox. Our team will reach out to you soon.
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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