[Resolved]  Club Mahindra Holidays — Advance payment not refunded/money transaction on mobile without OTP

Address:	400021
Website:	consumer complaints

Hi two of your agents a junior & his boss came home to show mahindra holiday product. My son & family showed no interest & walked away however your persistent agent landed
Up at my clinic & made me talk to his boss on the phone. I told them i needed some time to think however the boss wanted my credit card & thinking that nothing could happen if i did not give the otp, i got bullied into giving my card no. I was shocked to notice that the money transaction was made despite the otp this upset me a lot & i decided not to agree for the holiday
I am attaching my letters sent to the boss a month has passed since & they keep giving me false promises that the money is refunded however my card statements do not show the refund money
I am a 71 year old pathologist who is still working to make my families ends meet this refund will help me in my monthly expenses & will prevent me from resorting to break my fixed deposits
Kindly look into the matter urgently i plead you