[Resolved]  Club Mahindra Holidays — Application cancellation and refund

Hi Team,

Member number - 2910269
Membership Name - Vinay Kumar Chinnappa
Registered email id - [protected]@gmail.com

In the first week of March'20, we did sign up for the Club Mahindra membership .
We opted for Full payment option for all the benefits associated with it ( mainly because of the Switzerland Trip + RSI one week free trip ), hence we made an initially down payment of 1, 90, 000/- and agreed to pay the rest in installments henceforth .

When the sales team was selling the membership we did discuss about the covid-19 spread and the probable risks we might face in case of international trip . However they assured that it would not be so bad .

In less the 2 weeks the life threatening pandemic Covid -19 happened and the membership was not complete and the promise made by your company is also cancelled ( Free Switzerland Trip )

For nearly 7 months our money is with you and we waited if this covid-19 pandemic would settle down, however till date no vaccination has been found and don’t know when it would be out and hence it’s very risky and also life threatening to travel at this point of time with an infant .

We cannot afford to risk our life and the infants.

Also in this crisis we are in need of money, as we have other personal commitments which is more important .

We have requested for refund and written mails to member experience team but till date no response from anyone .

When the sales team come to sell there membership they Manipulate us and collect the money immediately and when they have to refund it .. there is a lot of time needed .

I also demand for full repayment