[Resolved]  Club Mahindra Holidays — availabilty of cottages/rooms as to our convenience

Sir, REF MEMBERSHIP NUMBER 226146 SUB RESERVATION OF COTTAGES FOR THE MONTH OF OCTOBER This is with great regret we have to inform you that, whenever we try for a reservation we never get a positive reply from your office, saying one or other lame excuses.Our trips are planned according to our convenience and not to your convenience.We have noticed that you easily give rooms/cottages to outsiders for higher rates without any hesitation...now we would like to come and utilize our membership for the month of October 2nd to 5th in any of the resorts down south, for that we have made a booking call to your reservation center and we had been informed, that is a peak time and we are not eligible to get it at any cost. If that is your norms and conditions, please let me have a letter in black& white which helps me to complain it, in the appropriate forum.Expecting an early reply in this matter. Regards JOHN MAXON mob-[protected] MEMBERSHIP NUMBER 226146