Club Mahindra Holidays — Cancel membership and refund

1. One day I had a call from Club Mahindra to attend a free seminar.When I attended seminar they are forced me and Give me a membership of Club Mahindra holiday and Resorts after paying Rs 32670/- Via credit card on 26.03.2021.
2. In the meeting CM representative Mr. Dhruv imparted about membership & give me commitment that if you did not select any membership plan thereafter club Mahindra to give you two nights complimentary vouchers because of your valuable time spend with us.
3. I had agreed to select a membership plan & bargaining more benefits. after a long discussion, Mr. Dhruv agrees to give me an extra more 2 nights & he informed her HOD & then both agree to give me an extra two nights' benefit.
4. But while presentation nobody explained about category wise point table & also about your extremely improper cancellation policy.
5. After received membership of documents by courier, checked two nights complimentary voucher not enclosed with documents. I had contact with Mr. Dhruv about the same told me that will provide you later. One day called HO for verification of membership told her about the complimentary voucher & she suggested me to add a conference call to Mr. Dhruv. After conference called with HO & Mr. Dhruv, finally recd. two nights complimentary voucher via mail.

6. Till date extra more two nights, which committed not fulfilled after various phone calls & whats apps msg (attached for your reference pls.)
7.
8. club Mahindra denied me by saying that you are not able to get refund as we have not a refund policy or they are not able to help about this matter. so please help me to get my money back from cheater club Mahindra.

‘’QUOTE’’

Dear Mr. Solanki,

Greetings from Club Mahindra!
As per our telephonic conversation with you today on your registered number. We have received your request for cancellation of your membership and are concerned that you wish to opt out of your membership.

Please note after signing up your membership with Club Mahindra, we have dispatched all the necessary documents which contained the required information about the termination of the Club Mahindra Membership, and we are sure you would have gone through the same.
Hence, we would like to draw your attention to the Membership rules, Clause No 8.1 and 8.2 about cancellation of the membership. Regret that there would be no refund towards the cancellation of your membership as per the above clause.

In lieu of the above, we would request you once again to re consider your decision on canceling the aforesaid membership.

If you need any further clarity, please feel free to write back on this same mail thread.
Assuring you the best services.

Warm Regards,
Dhrumil Mehta.
Member Experience Management

‘’UNQUOTE’’