[Resolved] Club Mahindra Holidays — Cancellation and refund

vishal_mandowara

Address:	400101
Website:	www.clubmahindra.com

They have worst after sales service. I bought the membership in DEC, 2015 on a condition that they would provide me an holiday in JAN 2016 for udaipur club mahindra, But later when I tried to book holiday with them they said its full and no rooms are available. dates where 22nd Jan, 2016 to 23rd Jan, 2016. I did send them the screenshot of other travel sites where booking was available, and later I stayed there as well on same day (I bought the booking on other travel site). Though I had membership, I had to purchase booking.Now its, 4 months since I have raised cancellation of membership as they were not able to facilitate what was promised by sales person. I have visited the office many a times and have been chasing Member Relation Team for months now. Please refund my down payment amount in full. Even the club mahindra executive Mr. Pravin Hathiram has agreed that the lapse is with club mahindra's service and they would refund the amount. I have the recording of same.

Membership id :2672261

Regards,
Vishal Mandowara

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Aug 21, 2016

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2016

Club Mahindra Holidays Customer Care's response Dear Sir,

We apologize for the inconvenience caused and are keen on connecting with you. Request you to share your contact details with us on our Facebook page via an inbox message and our team will assist you.

Warm Regards,
Club Mahindra Team

Verified Support

Apr 28, 2016

Club Mahindra Holidays Customer Care's response Hi Sir,

We are awaiting your response. Request you to please provide your contact details on our Facebook page via an inbox message for us to assist you.

Warm Regards,
Club Mahindra Team