[Resolved] Club Mahindra Holidays — Cancellation of Club Mahindra Membership # 2712323 | |||
I was contacted by Club Mahindra sales team on July 16, 2016 and made many empty promises. Unfortunately, I fell prey to their web of lies. I made payment of full amount immediately. I was told that I'll be able to avail membership entitlements with immediate effect. But, it never happened. My membership comes into effect after 45 days i.e. September 01, 2016. I couldn't book my holidays as per my convenience and plan. Therefore, I asked Club Mahindra for cancellation of Membership on Aug. 03, 2016. But I had to wait for 2 long days to get their feedback call. Their representative did not confirm when my payment would be returned. I wonder how they managed to be in the market for 20 long years. Unprofessional approach and sloppy service are the traits of Club Mshindra. No wonder top management is oblivion of the ground reality. I awaiting for return of full payment without any further delay. I'll not leave any stone unturned to get my money back. Was this information helpful? | |||
Sep 6, 2016 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Aug 06, 2016 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, We regret the inconvenience caused and would like to connect with you regarding the matters you've highlighted. Thank you for sharing your membership ID with us and we have forwarded the same to our team will get in touch with you. Warm Regards, Club Mahindra Team | |||
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I'd tendered membership cancellation application on Aug 02, 2016. There is no feedback received from Club Mahindra till date about refund. My persistent efforts of following up with Club Mahindra Call Centers have been futile. If I don't get feedback by today, I am going to file a complaint in a consumer court.
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002