[Resolved] Club Mahindra Holidays — Cancellation of membership 2696385 | |||||
I was called with family to hotal Jiwan plaza, Patiala, Punjab on 20th April, 2016 by telling that we have been lucky to be chosen for 02 days and three nights stay at any of their resorts and were told to collect the lucky coupon.Their team had come from Chandigarh office to make members of club mahindra There we were promised that we can use the lucky coupon with in next 06 months and were lured into taking the membership of club mahindra in white studio facilty . I made a payment of Rs 29490 by credit card on same date and then a payment of one emi of Rs . 9435 on 7-6-2016. When i asked for accommodation against lucky coupon in summer holidays, i was told that the accommodation is first given to members only and if the place is empty then only lucky coupon winners are adjusted. Also i was told that the accommodation is given first to purple and red facility members and then to white facility members in this sequence of priority. This was not explained at time of making members .Also i was told that the booking will have to be done minimum 15 days to one month in advance .All these matters were not mentioned on the sheets in which the scheme was explained to us . At time of making member it was told that we can get the facility within one week of requirement . I do not want to continue to be member and want to get the the Total paid amount back( Rs . 38925/) . I have been trying to get this done through mails since early June to club Mahindra but have got no positive response for return of money . Please look into the matter and do the needful regards Rajiv Kumar sheyli 107 -A, Officer Colony, Sangrur, Punjab [protected] Was this information helpful? | |||||
Sep 13, 2016 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Aug 13, 2016 Club Mahindra Holidays Customer Care's response Dear Sir, We urge you to reconsider your decision regarding our membership and would like to connect with you regarding the matters you have highlighted. We have forwarded your details to our team and they will connect with you. Warm Regards, Club Mahindra Team | |||||
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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