[Resolved] Club Mahindra Holidays — cancellation of membership and refund of money

[Resolved] Club Mahindra Holidays — cancellation of membership and refund of money

I indukissu from Bemetara, Chhattisgarh

We have taken club membership season - white and appartment studio (Membership no 2809373) making down payment of rs 34830.00 and balance amount through emi through aayush sharan bhargava (Id 26509) and vibhav awashti (Team maneger club mahindra) during their visit at korba (Cg) due to financial crisis i have requested for cancellation and refunding money on date 5-8-18 via e mail & registered letter and reminded for 15-20 times. Every time they replied (Auto reply) that our team is working on my concern and will inform within 2-3 days which never happens earlier and they have deducted emi of rs 10669.00 every month through auto deduction after lapse of 6 months they have replied vide e-mail dated 13-2-18 that the deposited money is non refundable and my request can not be considered. They have not disclosed their cancellataion policy earlier i have also requested their bankers for not deducting emi aganist the membership. Even than they have not instructed their bankers for stopping the emi deduction and continued for the same and they have taken rs 98844.00 so far. I have not availed any services nor utilized their free gift bouchers and free tours etc. It is requested to please help me for getting the hard earned money refunded from the member experience / relatations mahindra holidays & resorts (I) at the earlist. Indu chaurasia Krishan datt chaurasia member ship no 2809373 Krish [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Mar 19, 2019 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Feb 15, 2019 Club Mahindra Holidays Customer Care's response Hello Indu, we regret the experience you had and are here to help you. Your concern has been duly noted and our Member Experience team will connect with you by tomorrow to address this further. Feb 28, 2019 Updated by indukissu none of the member experience team member contracted after lapse of 10-13 days . pl help for obtaining the money return back from club mahindra Indu chaurasia & kd chaurasia member ship no 2809373 Apr 03, 2019 Updated by indukissu complaint has not resolved so far . why it is mentioning that it is RESOLVED . i am still waiting for my hard earned money back . it appears CLUB mahindra authorities are not serious and they are only cheating the peoples It is again requested to return my money immediately thanks Indu chaurasia & kd chaurasia member ship no 2809373 Apr 06, 2019 Updated by indukissu the complaint has not resolved . no response from club mahindra authorities . very disappointed Indu chaurasia & kd chaurasia member ship no 2809373
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indukissu

from Bemetara, Chhattisgarh

dear sir
none of the club mahindra authorities contracted nor refunded my money so far . it is realy disappointing as they never keep their word as in have experienced since last 6 months .

indukissu

from Bemetara, Chhattisgarh

dear sir
on the above pages, it is specifying that COMPLAINT RESOLVED ON 19tH MARCH 2019 . This is not true . no effort have been made and i have not received my money so far . They club mahindra team is misleading and it appears that they are not serious for refunding my hard earned money
i am requesting to indian consumer forum authority for instructing them for not making the false statement and refunding my money at the earliest
thanks
Indu chaurasia & kd chaurasia member ship no 2809373