[Resolved]  Club Mahindra Holidays — cancellation of membership due to false commitment

Address:Ahmedabad, Gujarat, 380058

I have opted membership in the name of pushpam tradelink pvt. Ltd., in march 2018, their sales executive mr. Hriday and mr. Aniruddh visited my office and given some commitment for getting membership, they offered free fully paid international trip of 5 nights and 6 days at singapore, 15 nights (7 nights + 7 nights) free at club mahindra or rci resorts, rs. 55000/- club mahindra food vouchers and apple iphone 7 or apple iphone 8 (With additional rs. 10000/- payment). On their written commitment i have opted membership and paid some down payment amount. After confirmation call from club mahindra and membership confirmation, after that day both of person not picking phone nor visited my office, if i called him from different number then pickup phone and give me commitment for resolutions of my issued. But two month passed away and i written email to company, but every time got commitment for better resolution but not done till today.

Before few days back from ahmedabad sales team, mr. Mohit visited my office and accepted for cancellation of membership and assure me for refund of money. But after words no refund no calls no confirmation.
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Nov 11, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2018
Club Mahindra Holidays Customer Care's response
We sincerely regret this experience with us, Preyash. Please help us with your membership ID and registered contact details via Facebook Inbox. We'll have our team look into this and update you on the same.
Oct 10, 2018
Updated by preyashshah
Membership No. 2806615 in the name of Pushpam Tradelink Pvt. Ltd., Contact Person Preyash Shah, registered email id [protected]@tallyhub.com and Registered Email id : [protected],

If you need contact details of your sales executive then its as below
Mr. Hriday Solanki : [protected]
Mr. Aniruddh : [protected]

Your Ahmedabad Branch Sales Manager Mr. Mohit : [protected]
Oct 15, 2018
Updated by preyashshah
Still not received any update, even i have again written email to memberrelation email id, they replied (auto reply emailed) that they are working on my issue, .

So, waiting for reply
Oct 19, 2018
Updated by preyashshah
Still not received any update from Club Mahindra, what will be next step,
Nov 26, 2018
Updated by preyashshah
Today i got call from Club Mahindra Retention Team from Mumbai Office[protected] and said that it will take again 2 week times to get any update, so slow in current digital era.
Dec 20, 2018
Updated by preyashshah
Almost month passed away but no phone call nor refund received
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