[Resolved]  Club Mahindra Holidays — cheated by charging rs.74, 804 above all the charges

Address:Udupi, Karnataka, 576107
Website:www.clubmahindra.com

Hi, i am avinash from manipal, karnataka. Since i am a frequent traveller, i thought of taking some holiday membership.

First thing which came to my mind is club mahindra. Called up the sales rep mr. Krishnanada from mangalore. I always had a good opinion about the cm. He explained different packages, i bought a clubmahindra membership (No. 2731623) of white studio in the month of december 2016. I was promised an iphone 6 (The offer was also shown in the internet). I had already complained about it, since it's already 6 months, and i didn't receive the product yet.

In the month of february 2017, i had requested the sales executive mr. Krishnanada from mlore office to convert my white studio into a red studio and i would pay the full payment at once and had also paid the annual membership fees. (I have paid 5lakh for membership and 12 thousand for amf). No dues, no emi pending.

Here i was not aware that mr. Krishna had made a new membership and my previous membership was pending and was not even cancelled. I was told that rs.55, 000 i had paid for the white studio had been adjusted to the red studio. But recently i got to know from the office that, it was never cancelled, and deduction of 2 emi of rs.8902 had been already deducted from my bank balance
See here i feel cheated, because i have been promised an iphone6, i have not received.
Rs.72, 804 has been deducted from my account without my notice. I have a good impression about the company and therefore
I need an immediate action towards my problems. I have mailed all the proof which ever was requested.
This is really getting worse. Everytime i complain i get a call from the executive within two days, after they hear my problems they never call back.
Never thought that club mahindra would be so unprofessional.

Avinash s poojary
[protected]
Red studio 2739633
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Dec 16, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your membership ID to our team and they will get in touch with you.

Warm Regards,
Club Mahindra Team
Jan 04, 2018
Updated by Avinashspoojary
Complaint has not been resolved. They spoke to me and told that, they will inform the higher authority. After that no news from them. These people are experts in fooling customers
Jan 04, 2018
Updated by Avinashspoojary
HOW CAN THIS WEBSITE CHANGE THE STATUS OF MY COMPLAINT??? UNLESS I SAY ??? SEE THE PROBLEM IS STILL PENDING... This is a genuine complaint. Please change the status of this complaint to UNRESOLVED. Thanks
Complaint comments 

Comments

My name is sushobhan gupta my company cleared my pf and epfo is showing that whole amount has been released on 1 nov but i only received half amount and rest is pendind and its already 11 when will i get rest of amount.
Club Mahindra Holidays Customer Care's response, Nov 20, 2017
Verified Support
Dear Sir,

We are here to look into your concerns. Request you to elaborate the same with us on our Facebook page via an inbox message so that our team could provide you with best possible solution.

Warm Regards,
Club Mahindra Team

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