[Resolved]  Club Mahindra Holidays — Cheated by sales executive and club refused to refund while no service used

Address:New Delhi, Delhi, 110034
Website:www.clubmahindra.com

Mr. Anand kumar sales executive of club mahindra come in december 2015 and told me that if you and your friend become a member now than club gave 13000 thousand food voucher and holiday booking in any resort in march 2016. It is membership offer for you from delhi office. After you travel if you satisfy, and you want to continue with club than you should start emi. If you are not satisfy than 12755 rs refund in you account. We gave him 22755 rs for membership( 10000 thousand cash for food voucher and 12755 by chaque). But when i call for reservation in february, he did not attend call .Then i call booking center [protected] but booking center told me that your emi is due and you can not book your holiday. And than i go bank on[protected] then i find two emi automatic cut in my saving account (Rs 10745 on 9-2-16) and rs 10745on 7-3-16. While i never say him to cut my emi automatically. I gave anand starting payment through chaque(Rs 12755) and 10000 cash. And told him my all payment go through chaque . After that without my permission they fill the form wrongly after my signature, i never signature automatically cut payment option . Club mahindra cheat me and change form. They make fool me. Mr anand told me that cancellation chaque for refund purpose in account if you want withdraw your membership but that person use it for automatically deduction in my saving account. I never sigtnature on automatically deduction option in form. I have carbon copy of that form.

When i say to club mahindra to refund my money because i not use your any service, they refuse to refund my money .
I talk all club mahindra delhi office person
Office :[protected]
Yogender :- [protected]
Sandeep handa [protected]
Sales executive :-[protected] (Fraud mr. Anand kumar)not attend call.
All delhi staff make fool to people to sale membership and achieve target.

Now i did not want to become a member such cheated club so close my membership and refund my money total 44245 rs .

I also write email to member relation to close my member ship and refund my money on[protected] interactive id 9058672 and 9058674) and reminder email 25-3
-2016 (Interactive id 9077414 and, 9077415) but no response till now.

My club member ship number :- 2671243

1. Attach form that i will signature
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 21, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir/ Madam,

We would like to connect with you regarding the matters you've highlighted. Thank you for sharing your membership ID with us and we have forwarded the same to our team who will get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Apr 05, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir/ Madam,

Request you to please refer the mail sent to you by our team under the reference number[protected] for any further clarifications.

Warm Regards,
Club Mahindra Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    143
    Resolved
    1946
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information