[Resolved]  Club Mahindra Holidays — Cheated by sales team, kindly cancel and reimburse the amount paid

Hi,
My name is Siddhanth T and my club Mahindra member id is User ID : 2958953.
I was promised vacation for 3 rooms in Club Mahindra resort Coorg (Karnataka) at the time of joining as a free bonus.I had specifically requested for 27th to 29th Dec at the time of accepting to join Club Mahindra through the sales representative Mr Godwin and Mr Manjunath.
However both of them are not contactable through the entire week and neither of them confirmed the booking.
This has lead to extreme embarrassment for me infront of my relatives who were supposed to join me for the holidays as per the days promised by Mr Godwin. I felt cheated by Mr Godwin and Club Mahindra team.

With such poor experience, i no longer wish to be a member of Club Mahindra.
Kindly cancel my booking with immediate effect and return the downpayment. In the absence of accepting my request for cancellation, i will be taking legal course within few days.
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Feb 9, 2022
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2022
Club Mahindra Holidays Customer Care's response
We regret your disappointment, Siddhanth. Your concern has been shared with our team. Please be assured that they will reach out to you soon.
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