[Resolved]  Club Mahindra Holidays — Cheating of club representatives

Address:600002
Website:www.clubmahindra.com

I took the Club Mahindra membership(membership no.2410689) in April 2012 by down payment of Rs. 27500 in Bharuch. At that time representative of club informed us that instalments will interest free and annual maintenance charges are to be paid only for that particular year in which holidays are availed. But after getting the welcome kit I came to know that both the promises were wrong. when I enquire about the same clear answer was not given by the representative. So I decided to cancel the membership and send the mail also for the same.But from there head office information was passed on to the same representative. He again called me and convinced me to give at least 3 instalments (Postdated check) to avail there scheme of SONY coloured LED TV and he will arrange to sell the same also to return my money.He also promised me that there is no need to pay now the balance EMI.Later on whenever I want I can start the EMI or can withdraw the money.
Last month when I asked them the procedure for the same they clearly refused by informing me as EMI has not been paid so your membership has been cancelled and there will be no refund.
Moreover there grievance cell is more havoc instead of resolving the issue they will not respond. This is applicable upto 3rd tier.
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Dec 4, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Please share your contact number along with your membership ID with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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