Club Mahindra Holidays — Club Mahindra Holidays No response to calls/messages and poor customer service

Dear Sir/Madam,

I have raised a complaint already a month ago but I have not got any satisfactory response from the team. Below is my complaint -

I would like to withdraw my membership application under the clause Part C, 8.1 of the agreement. I would like to claim FULL REFUND of the down payment Rs. 1, 46, 664/- under above mentioned clause. My member ID 2966513 is already generated on 25th December for which I raised a cancellation request on 26th December. I request you to cancel this ID and my membership. Please take this request of withdrawal of the membership application on priority and provide me the refund at the earliest.

Thank you
Alok Gupta
[protected]
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Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2022
Club Mahindra Holidays Customer Care's response
We are here to help, Alok. Your concern has been shared with our team. Please be assured that they will reach out to you soon.
Mar 10, 2022
Updated by Alok229
I have submitted my bank details around 2 weeks before and they assured me the refund payment within 1 week of receiving bank details but it has not been processed yet
Complaint comments 

Comments

It assigns auto generated service tickets and do not make any effort to resolve them.

My account showed suspicious activities and they refuse to reply by email. Their executives just speak pleasantries as trained. HORRIBLE EITHICS.

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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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