[Resolved]  Club Mahindra Holidays — Couldn't use the gift voucher provided to me

Address:Chennai, Tamil Nadu
Website:www.clubmahindra.com

All

I recently received a call from club mahindra holidays as, I had received a gift voucher for my name and was asked to collect it from Hilton Hotel the last weekend(27-Aug-2016). I was informed that, I will not be forced to join the club at any cost, nevertheless I will have to attend a 45 mins session, post which I will be offered the gift voucher. We attended the session and at the end of the session, we were handed over a gift voucher. I initially had a thought o[censored]sing the club mahindra's property once and can go ahead to claim a membership with the same. But when I tried to claim the gift voucher, none of their properties have the availabilities on the provided dates in the voucher. This is really disgusting and we are made to waste our valuable time on our busy weekend schedule. The rooms are available for the month of October for which the voucher specified dates aren't matching. I humbly request Club Mahindra not to fool around people with these kinda false commitments which will definitely spoil the name of the brand. As i said, people like me, who were/are thinking to associate with Club Mahindra will not even turn back for such response from your side. Expecting a sppedy recovery from your end on this case.

Regards,
Prasad.TKP
Mail me @ [protected]@gmail.com
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May 12, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir,

We sincerely apologize for the unpleasant experience you have had and are keen on connecting with you. Thank you for sharing your email ID with us and it will be great if you could also share your contact number with us on our Facebook page via an inbox message for our team to assist you.

Warm Regards,
Club Mahindra Team
Aug 31, 2016
Updated by PrasadTKP
Please send an email to my mail id, will share my mobile number across.
Aug 31, 2016
Updated by PrasadTKP
Received a call from Club Mahindra and really not convinced. Requesting a speedy solution for this issue.
Sep 14, 2016
Updated by PrasadTKP
Got a reservation on the month of October 2016 with the coupon provided, will mark this complain as resolved once the holiday gets over. Thanks Club Mahindra for the speedy response
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    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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