[Resolved]  Club Mahindra Holidays — emi deduction after membership cancellation

Recently i applied for club mahindra membership on 13th march with 10% advance booking (Rs. 33, 840) & balance to pay by 3 post-dated cheques & emi/ach mandate (Total 48 emi @ 11, 309).
However, due to covid 19 pandemic, i have applied for membership cancellation request via mail on 16.03.02, which was accepted by club mahindra & got a confirmation email on 20th mar 2020 (Copy attached) where they confirmed my membership cancellation and refund my due within 90 working days.
But in spite of membership cancellation confirmation, club mahindra has deducted the first emi of rs. 11, 309 in the name of mahindra holidays resort pvt. Ltd through one postdated cheque which was submitted during membership registration time. After this deduction, i felt very upset & also felt cheated. This kind of financial loss in this pandemic situation is a matter of mental harassment & anxiety. I never expected such an act from a reputed organization like club mahindra.
Now i request club mahindra to please return the other two multi-city sbi cheques bearing no 836867, 836863 and cancel my emi mandate form (Ach) & refund all my dues of rs. 45, 149 to my account immediately.

Ref id[protected]
User id: 2910611
Mo no [protected]
Name: indrajit kaman
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Aug 12, 2021
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
May 19, 2020
Club Mahindra Holidays Customer Care's response
Hey Indrajit, we are disappointed to read about your experience and are here to help. We have shared this with our team, please be assured that they will reach out to address your concern soon.
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