[Resolved]  Club Mahindra Holidays — extra bed charges and other disappointments

Address:

Gadchiroli, Maharashtra, 442605

Hello!
I have bought the membership of mahindra club on june 2018 (Blue with studio). I had received a complementary stay for 4days 3 nights as a perk. We had booked madikeri resorts, coorg, karanataka. As it was complementary we had booked 1 br cottage there. But due to land slides coorg had been shut down but we were already at banglore airport and hence we asked for other options. As a result, we had to go to ooty. We got a booking for studio in derby green resorts, ooty, tamil nadu. As we were 4 people and had previously booked a 1 br we needed an extra bed. Inspite of our inconvenience at coorg we had to settle down for ooty and 1500rs extra bed charges per/day were lavid. Also, only on the first day they arranged and assembled it for us... Other days we had to do it ourselves. Yet we were charged 4500 for 3 days.
Other complaints are such that the food was worst (Tasteless) yet very costly. Actiity centres were closed down too early. (Is it expected that we should leave roaming around tourist spots and sit at the activity area all day cuz it closes early in eve?)

The property is equal to any other 3 star logde or resort and easily available at affordable price with lot more perks. What is the benefit of being a member of club mahindra remains a big question mark as it failed to make a positive first impression over us. We were asked to refer c. M to other frns n families but if such is the case how can we refer c. M membership to people.
Please check if you can refund with the charges of the extrabed and also take me n my families review in consideration.