[Resolved]  Club Mahindra Holidays — false commitments

Address:

122011

Old complaints raised.. Without resolution its status is showing as resolved??
[resolved] club mahindra holidays — fake promises leads to unprofessional

Dear all,

I am member of club mahindra for the last 7 to 8 months, i paid almost more than 86k.
While taking the membership sales representative told me that there is a special offer of additional 10 nights (5 vouchers) every year for another 25 years. Even he has sent a email from his official id as well, now i am getting a update that they wont fulfill that. I sent earlier email to customer relationship highlighting the issues in the month may but till now no resolution so far. Later on i got a call from the same sales executive highlighting these.
I need my refunds if club mahindra executives are telling lies and false promises then no need to continue with the service.

Below are the details:

Highlighted issue : mhril=[protected]Raised this concern on 1st may, taken followup till jun 15th), not resolved till now as per website there is a sla of 2 days.

From the last one month i have chasing with the sales executive and their manager to visit my place to sort out the issues but they don't have a time for the existing members.

Membership id: 2808493

Let me know if you needs emails, voice recording and other facts which i have.

Current status —

1. Sales executives sopped receiving calls /whats app messages.
2. Sent email to gourav lambha (Delhi head) but no response
3. Sent multiple emails to support executive (Member relations) but no response for the last 2 months.

So i guess whatever money paid its wasted..