[Resolved]  Club Mahindra Holidays — False Commitments & trying to cancel the membership

Address:New Delhi, Delhi, 11025
Website:www.clubmahindra.com

This is with reference to membership ID 2729174 which I have signed on 5 Nov 16. During negotiation, some of the commitments made to me by Holiday Consultant- Sales Mr Mohit Kumar are still not fulfilled
1. 20 Free Nights
2. Food Voucher worth Rs15, 000/-
3. BMS Passes- 4 Nos

I have first escalated this issue to their call center, but executive has advised me to send a mail to [protected]@clubmahindra.com. First mail was sent to them on 30 Nov 16 with all the supporting documents. After a week time, one executive Mr Pawan from Delhi office has contacted me & he has promised me to look into my issues.

The problem is still unresolved & neither getting any response from Club Mahindra through mail or phone.
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Jan 29, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you.

Warm Regards,
Club Mahindra Team
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    +91 44 6695 3435
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