[Resolved]  Club Mahindra Holidays — False promises and service issues

Subject: Membership cancellation and refund

Hi

This is Pathy Chikkanna holding member ship of club Mahindra with membership number 2996457.I had been given false promises and pushed to take up the membership for which I had already paid close to 70000 Rs .I had been promised of round the clock assistance by Mr.Vignesh (Mobile Number[protected].when I had contacted him for my first vacation booking he didn’t reply to me for a weeks time and after a continuous follow up he came up with a reason to pay my EMI which was not even due and on his feedback I had gone ahead and paid the EMI too after which once again he was uncommunicative once again with great difficulty I had contacted this time he promised me he would get it done immediately but once again the same story he stopped picking up calls yesterday once again after many calls his mobile was picked by someone claiming his boss and he promised me he will ensure he will call me back unfortunately even after waiting for the entire day nee phone call and he is once again not picking up the call.This attitude of Club Mahindra is creating great amount of mental stress to me so I ask you to cancel my membership and pay back my money with interest.
Was this information helpful?
No (0)
Yes (0)
May 18, 2023
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2023
Club Mahindra Holidays Customer Care's response
We have informed our team about your concern, Pathy. Please be assured that they will contact you shortly.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    143
    Resolved
    1946
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information