[Resolved]  Club Mahindra Holidays — False promises during sale of red membership

Website:www.clubmahindra.com

I was provides false promises of complimentary 7N/8D oversees holidays for malaysia by club mahindra sales executive at rhe tine of sales. After payment and confirming membership details i kept following for next 11 days about booking the holiday and was told the booking will be done by next day. After doingg a bit of investigation i found rci donot have the stated properties at malaysia and in anycase have to booking availbility for any reasonable locations for next 6 months. The sales team had been completely misleading me.On contacting member relations for cancelling my membership and a full refund as i am in early lookout period they are stinewalling refund requests and have yet to start any formal action against their sales team. Worst my complaint is being handled by the same Branch (pitampura) that sold me the membership with lies
Was this information helpful?
No (0)
Yes (0)
May 22, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Apr 11, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We await your response. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Apr 15, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We are awaiting your response. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you.

Warm Regards,
Club Mahindra Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    143
    Resolved
    1946
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information