[Resolved] Club Mahindra Holidays — False promises during sale of red membership | |||
I was provides false promises of complimentary 7N/8D oversees holidays for malaysia by club mahindra sales executive at rhe tine of sales. After payment and confirming membership details i kept following for next 11 days about booking the holiday and was told the booking will be done by next day. After doingg a bit of investigation i found rci donot have the stated properties at malaysia and in anycase have to booking availbility for any reasonable locations for next 6 months. The sales team had been completely misleading me.On contacting member relations for cancelling my membership and a full refund as i am in early lookout period they are stinewalling refund requests and have yet to start any formal action against their sales team. Worst my complaint is being handled by the same Branch (pitampura) that sold me the membership with lies Was this information helpful? | |||
May 22, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Apr 08, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you. Warm Regards, Club Mahindra Team Verified Support Apr 11, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We await your response. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you. Warm Regards, Club Mahindra Team Verified Support Apr 15, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We are awaiting your response. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you. Warm Regards, Club Mahindra Team | |||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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