[Resolved] Club Mahindra Holidays — fatal negligence at club mahindra varca resort, goa | |||||
01. Got a stapler pin in our child's breakfast inside the idli. Thankfully child observed it, or it would have been a disaster. 02. Breakfast is chargeable for members, not complimentary which they provide otherwise if purchased from Travel Sites 03. No complimentary bottled water in room (and they consider to be 5 star) 04. Room AC auto temperature setting was damaged leading to a mandatory chilled dripping wet room. 05. Breakfast plates were soiled, no clean glasses available 06. In room dining food is served in Paper Boxes as a standard practice (cost cutting or cutting corners) 07. Plates provided were of cheap fragile plastic, i am not even saying melamine (cost cutting or cutting corners) 08. Spoons/ Forks provided were again cheap plastic, all small, with no serving spoons. (cost cutting or cutting corners) 09. Extra towels provided only if soiled exchanged ( i may take them away!) 10. In all this ugly experience, we forgot an ID card inside room at checkout, but did not receive any call for the same till we called to check as we needed them before boarding the flight. 11. If you want to travel outside the Resort, you will need to bend as per the terms of the Taxi Union. CM officials have no control over them and are forced without options. As there is no living being around the place to give you an alternate. If you get a vehicle from elsewhere, these guys will damage it. :( Was this information helpful? | |||||
Aug 19, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Jul 18, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We apologize for the experience. We are working on your concern raised by you on Twitter and shall have it addressed at the earliest. Warm Regards, Club Mahindra Team | |||||
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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