[Resolved]  Club Mahindra Holidays — For the cancellation of membership no. 2727808 & refund of the paid amount

Dear sir / madam,

As discussed with your executive i want to cancel my mambership no.
2727808 in the name of mrs. Anita.
Because from the begining your company executive made false commitment
& didn't disclosed the charges other than emi (Asf etc.)
I came to know about the charges after 2 or 3 months when i got my mambership kit,
Till that i had paid rs. 38614.00 to the company for the mambership. After i came to know about the charges i call many time to your executive and asked about the charges, he told me that you continue with emi, and he commited that he will get the other charges waived off for me. I asked him ot give it to me in written that he will waive off the charges. But every time he made a new excuse and did not fulfill the commitment. Then i told him that i am not going to pay the emis. Untill then he waive off the charges & give it to me in written. So after long long wait i decided to cancel the mambership & get rid off the cheating. So please cancel my membership &
Refund my paid amount

Thanks

Anita
Jaipur
Mambership no. 2727808
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Aug 29, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2017
Club Mahindra Holidays Customer Care's response
Dear Madam,

We apologize for your experience and urge you to reconsider your decision regarding our membership. We would like to connect with you regarding the matters you have highlighted. We have forwarded your details to our concerned team and they will get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Jun 17, 2017
Club Mahindra Holidays Customer Care's response
Dear Madam,

We wish to inform you that our team has got in touch with you regarding your concerns and will get back to you shortly.

Warm Regards,
Club Mahindra Team
Verified Support
Jul 10, 2017
Club Mahindra Holidays Customer Care's response
Dear Madam,

While we are trying to craft the best possible solution for you, would appreciate your patience in the interim. Our team will connect with you regarding the same.

Warm Regards,
Club Mahindra Team
Verified Support
Jul 29, 2017
Club Mahindra Holidays Customer Care's response
Dear Madam,

This is to confirm that as per your conversation with the Member Relations today the team is working on your concern and will address it.

Warm Regards,
Club Mahindra Team
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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