Club Mahindra Holidays — fraud and embezzlement

Aayushi2311

from Lucknow, Uttar Pradesh

Address:

Mumbai City, Maharashtra, 400053

Hi,
My name is Aayushi Agarwal and I bought a membership from Club Mahindra in July, 2018. I was eligible for one international and one Indian holiday after paying three emis and so I paid them. After paying these emis when I tried to avail my holiday I got to know that everything I was told was a lie and that there are other charges to be paid that I was not told about. I was disappointed and I tried reaching out to everyone. No execs have spoken to me and they continued taking emis without my permission or consent. So basically, I have paid them over 80, 000 rupees and have got nothing for it.

They have harassed me for the past few months and I'm only losing money. Please help me. I have all the email interactions, phone calls etc to present to the honourable court as evidence.

Thanks,
Aayushi

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Club Mahindra Holidays customer support has been notified about the posted complaint.

Feb 13, 2019

Updated by Aayushi2311 My membership id is 2825666
I was given false promises by Ms.Juhi who I bought this membership from and then due to the lack of information and unavailability and the challenges I had to face I had to call her manager Mr.Pramod who also became unavailable to take any calls and did not respond to any messages or calls. After this I visited the office personally and I was told that my case will now be handled by Mr. Vinayak from the member relations team but to no surprise he also didn't answer to my calls or messages. After many a tweets and discussions and my requests to withdraw my membership they are still not responding.

It is horrifying how customers are treated and in the above mentioned discussion it was quite surprising how Ms.Juhi spoke to me. This has been a constantly harrowing experience and I am shocked how such a reputed company can do such a thing.

I demand every penny I have paid them back.