[Resolved]  Club Mahindra Holidays — fraud by club mahindra. false promises

Dear sir,
Costomer id 2861372
Communication of insufficient information about the membership, stereotype attitutude and rude behaviour of the sales executive mr naval makkar is the reason forwriting this complaint.
I, dr manisha verma was called by club mahindra sales person to attend meeting seminar at tanishq showroom, on 20.03.2019, ambala, haryana was mis - stated (Frauded) that there is two year short trail membership plan of rs. 66, 000.00 in which you have to pay 3 instalments which is 11, 309/- each and have to pay down payment rs. 32840/- immediately as it was anniversary offer of the club mahindra.
After 3 instalments you will be eligible for 16nights including one week international, that your plan is for 2 years, and you would have to pay total rs. 66000.00
Later on the amount was made 32840 as down payment and additional3emi of 11309 to be paid which were made by debit card by me.
They get the form signed at night in hurry from my home. The form filling was without even offering us to read the terms and conditions. I made payment partly through my credit card and partly by cash.
Later on when iasked for free holiday vouchers from the executive, as promised by him, the reply was he will upload whenever required which have still not been uploaded in account.
Now when i planned to book dubai as international holiday, i was given rci number and was asked to call them for booking and i got response that holiday is not possible in dubai. He did not mentioned anything about rci at that time and i am still clueless about this organisation. Moreover, when i asked them to book domestic holiday instead of international, the response was negative.
We were promised 16nights and nothing was mentioned one week international a must. Now the executive has stopped replying to the phone calls and messages and showing an arrogant behaviour.
I even called up customer relations office and had vonversation with mr ashish and he said he has arranged a call back from the specified person but no response has been recived so far.
I have utilsed 3nights.
I want either the promises should be fulfilled or my hard earned money
Should be refunded asap.
Club mahindra is very reputated company world wide., kindly stop such type of practices in long term interest of such esteemed mahindra group. I was interested in to your membership which is 2 years as per your sales representative but as per your policy record there is is 25 years plan.
The sales executives are misguiding and delivering false informaton.
I hope to recieve a positive feedback from the reputed group.