Club Mahindra Holidays — Fraud customer care and sales representative

I have opted for 3 years club mahindra membership. Sales representive told me that booking will be hassle free and resorts would be available except in Goa during new year only. He also promised to give extra nights to make total of 35nights but after the membership he told that membership will be active after half of the month. Even after that there were no availability of rooms shown, even for next 2-3 months. On the top of it relationship manager didn’t give enough nights that can initiate the booking. After chasing him n number of times he still didn’t resolve the problem. Customer care takes more that one week to understand the problem and giving their scripted replies.
Honestly if One has to waste their money then they can opt for their membership trap.
I have screenshot of their relationship manager not giving any help/resolution to any such problem. Literally Shame on you guys.
I have not used a single night and still they are hoarding my money
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Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2022
Club Mahindra Holidays Customer Care's response
We regret your disappointment, Jaspreet. Request you to share your Membership ID and registered contact number via Facebook Inbox. Our team will get in touch over a call to discuss this further.
Apr 25, 2022
Updated by [email protected]
Memberships id -2970408
Mob-[protected]
May 01, 2022
Updated by [email protected]
End of April and still no update
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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