[Resolved] Club Mahindra Holidays — Fraud plan offered by sales representative

Anki369

from Delhi, Delhi

Address:

Fraud Prashant Joshi(9990151421) and Divyangna Dhaka(8447172159)

Prashant Joshi and Divyangna Dhaka offered me a 2 year membership plan and asked me to pay Rs 33840 on the spot and 3 EMI's of Rs 11308 each. They took around 68000 rupees from me. When I called them to book my holidays, they didn't pick my call. I called customer care and they told me there is no 2 year plan and their system shows I'm a 25 year plan member. I can't book my holidays through club mahindra app because it shows my EMI's are due. Both Prashant Joshi([protected]) and Divyangna Dhaka([protected]) are frauds who don't pick my calls. It has been more than 1 year and I haven't been able to book a single holiday. My member ID is 2907084 and I want complete refund.

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Aug 12, 2021

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2020

Club Mahindra Holidays Customer Care's response We understand your concern here, Ankita. Rest assured, our team is already working to resolve the issue and they will reach out to you with an update.