Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
Submit a Complaint
1318
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
68
down
51

Phone:
Phone:
up
31
down
28

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

Feedback

F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1318
Pending
34
Resolved
1090
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (110)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — membership cancellation refund not paid yet

 SreekanthVP on Apr 8, 2018
Hi,
It has been more than 130 days since i sent cancellation request of my membership with clubmahindra. Also i have sent more than 5 follow up mails. I have contacted the cochin customer relations office more than 25 times to get my money refunded. It has become a big head ache for me and lost peace of mind because of this worst customer relation with clubmahindra. I request you to do an immediate action to get my refund amount.
My membership id: 2786397...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — cancellation of membership & return money

 Balaji Arkal on Apr 7, 2018
Dear sir,

Please cancle the Balaji Murlidhar Arakal Membership Red House No.2539920. I have paid a toetal amount of Rs.500000/- (Five Lakhs) Club Mahindra including ASF but i do not find any utility of taking such membership as resorts are never available when required, resorts are very far-off and compared to other such resorts available online through Make My Trip, fee charged is too much.

Thanking You,

Balaji M. Arakal....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — to cancel my membership from club mahindra holidays member no is 2810227

 pintomammen on Apr 7, 2018
As per the feedback i received from the customer of Mahindra club the service is very poor. So i have decide to cancel or discontinue my membership Member No 2810227 from club mahindra.

I had recently joined on 3rd April wherein i have paid the down payment.

I have mailed thrice to MemberRelations@clubmahindra.com from where no responses received other than auto generated mail. I have personally informed the executive on 4th April and then after three times about the discontinue of membership.

Please accept the cancellation of membership and refund...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — free voucher still not received. your staff is manipulation people.

 htwr on Apr 5, 2018
Dear team club mahindra.

One week ago club mahindra organize a seminar in bhilwara rajasthan (Pin code 311001).

I got a call from club mahindra jaipur office to callect 2 free voucher and to get these voucher you have to come with your wife.

I was attended the seminar with my with and your staff try to sell me club mahindra membership.

But offers was not so good so i refused to be a member.
They asked me to send voucher to my mail id but i still not received the vouchers.
If your company don't want to give voucher then why...
Complaint comments  Read comments Complaint category Employees

Club Mahindra Holidays — non cancelling my membership and refund of money [Resolved]

 Nidhi88 on Apr 5, 2018
I have been taken club mahindra membership on 25 th mar 2018. But after few days when i came to know that their membership value are less than what i paid. And annual main charges are also hidden. I forward request through mail n phone calls to cancel membership n refund my money. But they are not doing and said we will call u back in 3 to 4 hours from last 6 days. Please help meto come out....
Complaint comments  Read comments [1]Complaint category Other

Club Mahindra Holidays — for cancellation membership and refund dp

 Nikschoudhary on Apr 5, 2018
My membership i'd is 280859. Just rcvd on 24 of march. I tried helpline number lot of times. But it is busy more than pmo office. I cannot contact for cancellation. I am sending email for cancellation of membership. Many promises was kept to me at the time of down payment. So i paid 34830 rs down payment. But after that none promise was fulfilled. I talked to your representative about cancellation but he said no need of it. You won't get any refund. How it is possible that you will take all 34830 rs and no refund. Now i am frustrated and want to cancel membership and refund my money.
Naveen...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — cancellation requested

 mscpuneeth on Apr 7, 2018
Hi Team,

This is really frustrating even after so many requests my membership cancellation have not been closed. After raising the concerns My membership ID is 2811612 is created and even i have raised dispute from bank
Its really disappointing with the service provided by the team.

We had discussion on the offers and paid Rs 41580 through card and on the same day (24 or 25th of Mar 2018), due to personal issues we have informed the corresponding person to cancel the membership and "DO NOT" proceed further. As per information provided by the representative,...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — after 4 months still I didnt received my refund.

 Mohan Mani on Apr 4, 2018
I had worst service from club mahindra holidays.
So i request to cancel my membership and refund my money through consumer complaints on 15.11.2017 i got mail as follows.
We would like to confirm that the cancellation of your membership is under process and the refund amount of inr 1, 06, 374/- will be sent as a cheque to your communication address.

But still i didnt received my money....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — not able to cancel membership immediately after giving application

 Vinay Bindlish on Apr 3, 2018
Dear sir,

Mahindra holidays & resorts india ltd,

I would like to withdraw my membership application under the clause
Part c, 8.1 of the agreement. I would like to claim full refund of down payment
Rs. 34830/- under above mentioned clause.

Date of filling application : 01.04.2018
Date of payment: 01.04.2018
Date of mail to memberrelation for cancellation : 02.04.2018
I have got sms alert today for membersip id generated is 2811651. No call or revert got on dialling [protected]. I have put request for call back from...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — regarding cancellation of policy and refund

 Priyankashashank on Mar 30, 2018
In february 2018, we got a call from your side and asked us to meet regarding club mahindra holidays package. Mr abhishek and mr. Saurabh came to visit us at our home and described the policy impressively. We immediately gave initial amount of 37, 000 rs. And 3 cheques issued of amount 10, 259 rs. We discussed the policy with our friends and they told us about some cruze offer which we were not being told and then tried to call mr. Saurabh whose phone was switched off since then. My husband has also tried calling him many a times. Then i got a call from your side about downloading mahindra, read...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — refund against my partial payment

 Pathak Dharmendra on Mar 30, 2018
Club mahindra team,
After received call from your representive, i had attended your company membership presentation at genex hotel, vadodara (Gujarat) on 4th feb 2018. Member scheme present by your sale executive mr. Vineet abhi and he said to me you get special discount if you booked on today with deposit some amount. And also said if you don't want for membership for any reason, informed us within two days, we will refund your payment within seven days.
Based on his assurance, i made payment 10000 inr through my credit card. Due to some my financial problem, i call to him for cancelled...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — not refunding money - membership number 1731208

 Rafter on Mar 29, 2018
I had bought club mahindra holiday package on 23rd feb 2010. I made payment of rs.2, 67, 789 by 12/02/2015. However i didnot use a single holiday till then. When i lost my job in 2013, i made a request to them to allow me not to pay balance till i get a job. Then i requested them to cancel my member. They refused to cancel the membership and by fraud they took anothet rs.50, 000 from me saying they will help transfer the membership. They are now refusing to return my membership fee although i have not used a single holiday. They had my money and i had not used a holiday yet they used unfair means...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — defamation

 Mamunibachha on Mar 29, 2018
Today i m invited by club mahindra holiday package for 45 mint seminar at fortune hotel ahmedabad... And they commitee free complimentary voucher.. But at the end of seminar i have refuse deal then sales executive mr soyeb talking tone change and insult me front of my wife.. Even we have left the desk but not a any senior person aaj single time that what happen.. And his language is too bed with us.. So plz take necessary action on that without fail to dont make fool like this to customer....
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — fraud on member bookings

 vinay.biyani on Mar 28, 2018
Dear sir,

Property launched on 27/03/18 without informing members in saj mahabaleshwar and bookings are full. I am surprised when the property is not listed on website and no information to members than how come the bookings are full. Time and again i had been raising issues with club mahindra accusing them of selling the members inventory to outsiders to maximize profits is falling on deaf years and the same is verified today. We are charged exorbitant amount of asf and still we are not given rooms, the same are sold to preferential few corporates, close connected people of the...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — refund amount is not paid yet

 SreekanthVP on Mar 28, 2018
My clubmahindra id 2786375.
I had requested for the membership cancellation of clubmahindra, by today it's been 120 days since i requested. I have been in constant touch with customer service. They are still not giving any proper reply or any action from their side to get refund my amount. I have not availed any of their service. I have attached below the cancellation request mail. The details can be seen there....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — holiday free voucher not sent

 SharonRatheesh on Mar 27, 2018
I was selected for a free holiday voucher by club mahindra and was invited to collect the same at hilton hotel on 24/3/2018. We said we dont want it. And they kept calling us several time and we had to visit, after explaining everything they said that the voucher will be sent in emai and we did not receive it. The contact number that they gave is always switched off.

Person who contacted us : aarthi
Number : +91 [protected]...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — non refund of money after non fulfilment of promise gifts/vouchers

 Rahulrhea on Mar 26, 2018
Club mahindra membership no. Mhril 2785395 -

The sales representative of club mahindra had visited us in the month of october 2017. For the purchase of their membership scheme for rs.3, 61, 980/-, he promised that we would be entitled for an iphone 7, club mahindra vouchers for rs.10, 000/-, tanishque vouchers for rs.10, 000/- and a surprise gift after the membership is registered. We made the full payment of rs.3, 61, 980 by way of cheque/credit card on october 17, 2017.

After lot of telephonic queries, we received an email from club mahindra confirming the membership...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — cancellation and refund of membership

 priyanka148 on Mar 25, 2018
Hello,

I have taken club mahindra membership in november but when i visited their resorts i was not satisfied and wanted to cancel the membership and wanted full refund as when their sales executive came to visit us they told me if you are not satisfied then you can go for cancellation and full refund will be provided, i have paid approx rs 120000 but inspite of my repeated reminder mails dated 27 jan 2018, 8 feb 2018 and 16 march 2018 and repeated calls no one is replying, they have deactivated my memebership id 2789766 but still no response or any refund is processed, kindly do...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra — no resolutions by club mahindra - just a phone call after complaint to forum thats all...

 SUDIR JAIN on Mar 24, 2018
Sir... My complaint is not resolved... Only they phoned and send me mail in 15 mts, and then no response so far... This is how they are showing 80% cases resolved...
I am a club mahendra member (Id 287561) and have following views on club mahendra based on my 10 years with them...
Vide clause 1.5 r/w 2.3...... They are charging for goodwill, reputation and brand of company as 60% as admission fee which is a good example of unfair trade practice and estopeble in courts.

Club mahendra states that one must satisfy about quality of their services before joining, and later...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — false commitments, unprofessional organisation, bad service provider

 Vishal Kumra on Mar 24, 2018
We have taken the white member ship of club mahindra vide member ship no.2785811, we are planning 2 times to spend my holidays but due to inability shows by club mahindra team we are not avail the services. My only point of view if you are not able to provide the services as you committed to the customer then why you showed rosy pictures about holiday packages and cheated to the customer. We have deposited 67997 amount and we required whole amount in my account. Regards vishal kumra...
Complaint comments  Read comments [1]Complaint category Products & Services

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