Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
Submit a Complaint
1550
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
87
down
68

Phone:
Phone:
up
45
down
36

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

Feedback

F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1550
Pending
22
Resolved
1271
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — absolutely ridiculous services

 Sanya Bimal on Dec 28, 2018
I would like to use this forum as a last resort to complain about club mahindra. The experience that i continue to have with them is borderline harassment. I am a direct dependent of a purple (Highest category) member. We have been members for the last 8years and have been only able to book holidays successfully twice. The last time i attempted to book their goa resort well in advance, i was told that nothing was available. But when friends of mine (Non-members) tried to make that same booking in their capacity of non-members the service was immediate and the rooms were magically available. I have...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — bad behaviour by the company representative

 Csgourav Jain on Dec 27, 2018
Sir,
Your company held an meeting in bhilwara and invited me to attend the same and i got a call that it's 22 nd anniversary of your company and for which they send me this messege...
3 days 2 nights club mahindra holiday vouchar,
1 couple movies voucher,
Club mahindra holidays,
Hotel tulip continental,
C-993/3, near gayatri ashram, ajmer rd, bhilwara, rajasthan, be with your wife and comfortable for 45mins to get details about offers and product.

And i attended the meeting where i meet your representative named abhishek sawariya of jaipur...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — visiting at home

 Nicksy1003 on Dec 27, 2018
I would like to complain that, i have taken membership but not utilising it.

My fund is with you and i am not even asking for refund.

But your executive afzaan mohhammed have visited my place with out intimating me and asking for my no. This is humiliating and not legal.

You cannot send any one at my place without intimation.

Regards,
Nikhil parmar...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — cancellation of membership 23rd dec 18

 AtulAgrawal2185 on Dec 27, 2018
Hi team,

I am atul narayan agrawal, and on 23rd dec 2018 my wife and me attended your seminar on club mahindra holidays and that time i had registered with your 10 years plan, with paying amount rs.28, 500/- as down-payment using sbi credit card with opting emi with hdfc credit card and i got sms for the membership id 2843614.

However i didn't get contacted even once after sale of membership to me, as for now i just want to know that i confirm from my bank yesterday my hdfc credit card is not eligible to get emi for the same, so i want to cancelled this membership...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — membership cancellation refund not happening

 Prashanth44 on Dec 26, 2018
Hi,

I had become a club mahindra member by paying around 43000 in bangalore on august 5th.

Later i decided to cancel the membership. I called up the customer care and i cancelled the membership in september. Around 15th of september.

To my shock they said it takes 90 days to process my refund.

Now it has been more than 90 days. They haven't processed my refund yet. I have made the payment from my credit card.

Because of such unprofessional behavior from a mahindra brand i am struggling to pay the credit card bills.
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — asf

 Nitin1979 on Dec 25, 2018
My membership i'd 1436454 they change rules according to their profit. I was told while taking membership that asf should only be paid when we utilise holidays now they have made a rule that whether we utilise or not we have to pay and above that they would charge 18% per annum on dues and on that they will block any paid inventory if we don't pay the asf. That's disgusting will tweet to mr anand mahindra. Didn't expect this from a personality like him...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — regarding cancellation within 10 days

 gaurav sangal on Dec 24, 2018
Sir
I have just mail to mahindra at mail id
Customer experience and asked for cancellation my id 28488196. Plz do the fast and return my money 28500. As i sales executive did not give me the public relation manager mail id. I have mail to customer experience. Mail id. Plz resolve it and rfund my whole amount with in10 days they give full refund. I gave money on 17 dec 2018. Today i cancelled it because salws executive did not do it...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — cancellation of membership -2819448 member from dubai branch

 Rajeev Ashoka on Dec 23, 2018
I have requested cancellation of membership of club mahindra holidays right from the week i paid advance and they all promise the moon and no feedback from their dubai office so far it's 6 months and nobody seems to be bothered except sending reminders and harassing clients without even understanding why the client does not want to continue very very unprofessional...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — cheating and looted

 ChandrakantZile on Dec 20, 2018
I have a membership of club mahindra. Member id : 2616624. I paid more than 2 lacs as of now also paid yearly maintenance charges which are almost 15k.
I am feeling like i am fool to pay this much of value to club mahinfra, since if want to book a resort it shows all dates are booked and no vacancy.
If i approached to support center they suggest to go for higher membership and pay more money. What is this? Am i fool i paid more than 2 lacs till now? What is use of these maoney paid by me?...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — refund pending for 4.5 months

 ManavSethi on Dec 19, 2018
//quote
Hello

Good day.

This is in reference to the telephonic conversation i had today with club mahindra sales executive mr sarim khan.
I applied for club mahindra membership by paying a down payment sum of rs 38330 to mr sarim khan yesterday (27/07/2018) at cafe coffee day, nainital, but after reading terms and condition i want to cancel my membership. I was mislead by him while explaining me the terms and conditions.

1. He told me he is giving 50% discount on membership fee which i checked is the normal membership fee. He said to take...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund not received within 90 days as promised

 Jahnvi Goyal on Dec 18, 2018
Club m sales executive sold me a membership based on false promises. I requested a refund as soon as i realised that the offer given to me was a fraud. After a month of calling and following up, they approved the cancellation and refund on 03/08/2018. I was supposed to get the refund within 90 days and till date i am waiting for the refund. Whenever i call the customer support number, they keep telling me that they are checking and will call me back on so and so date.
They are stealing people's money and i am losing out the interest, time, and my mind following up with these guys!! Please...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — no facility providing by cm, required refund

 lokesh.chandrakar@jshl.in on Dec 17, 2018
Based on given presentation and offered we had agreed to take membership of club mahindra and deposited 10% amount.
When we asked to avail facility against provided offered they are not able to provide facility and asking more money.
Due to this initial bad experience we had frustrated and asked to withdrawn my membership and refund of paid amount.
After many chase up we received response from member relations but not agree for any refund paid amount.
We are not expecting a response of this kind from a reputed company, since it adversely alters the image and reputation...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — non refund of amount on cancellation of membership

 Sajan Jain on Dec 17, 2018
I signed the club mahindra membership application no. Apr/2018/25yrs/214875 on dtd.17.06.2018 at bhawaniatna, odisha, by paying rs.28930/- towards down payment.

After carefully studying their literature i found that this membership was not suitable for me. So i decided to withdraw from the membership.

There is provision under clause 8.1 of the membership rules to withdraw from membership within 10 calander days, which will result in full refund.

I send a letter by registered on 19.06.18 and email on 20.06.18 requesting club mahindra to refund my down...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — not disclosed the full information while canvassing for membership and non refund of membership fee

 Shibi K P on Dec 17, 2018
During march, 2013, i had received a call from club mahindra mumbai informing that i am eligible for a gift if i visit their office with my wife. Accordingly i have visited their office ans they have started showing their membership packages and its benefits. Whenever, we were reluctant another fellow come and start with the benefits. They have explained about various seasons like red, white etc and also informed that member from white can book red season also provided the number of days will be proportionately reduced. Further, we have requested for more time to decide but they have insisted that...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — club mahindra holidays fake

 rahul89gpt on Dec 17, 2018
*be careful, *
My experience with cm

Note:- after the payment is done they are least bothered about you and if you want book a holiday this is the most difficult part, you will be exhausted, also the agent or rm assigned to you after the payment will be pretending as world's busiest person and you will not get a proper response. Overall i am felling cheated by club mahindra, worst experience and will take many more steps on social media to share my experience to as to benefit people.
The agent promised me many things before the payment and when i did the payment and...
Complaint comments  Read comments Complaint category Travel Agents

Club Mahindra Holidays — withdrawal of club mahindra membership application form & refund

 vishal.sri23 on Dec 16, 2018
Hi,

Application no: jul/2018/25yrs/230045
Transaction no: 20192268

Yesterday, we met mr. Aniket at marriott, sb road, pune. He describe many things for club mahindra membership and suggested us to pay right now for membership an later on this membership offer will not be available. We paid down payment of 31530 rupees to get this membership.
But once we are back to home and read on club mahindra website. There were many thing that we haven't told by them and got negative feedback over internet & our friends.

Many things are not in favor...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — fake commitment by sales executive

 Narendra Parth on Dec 16, 2018
My membership id is 2796175.
I joined club mahindra in january 2018, and pre paid all emi before time. At the time of joining sales team offered me one week rci holiday package, and told me that i can use this package at domestic destination as well international destinations also, but now they are refusing me to use this package at domestic destinations. So now a days i am very disappointed with their fake commitment. Please allow me to use this rci holiday at domestic destination. Otherwise it will lapsed on 31 december 2018.
Need help.
Narendra parth
Narendra_parth@yahoo.co.in...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — xuv 500 purple club

 Abhinav on Dec 16, 2018
1. I purchased xuv 500 w-11 automatic vehicle on 06 jun 2018 from renowned dealer "koncept automobiles pvt ltd", south extn, delhi through relationship manager mr nitin. During the initial data feeding in mahindra database my phone no was wrongly feeded. It was immediately informed to dealing manager on the spot and we were assured that it will rectify after 24 hrs.
2. However after lapse of 6 months of purchase of top end vehicle of such a reputed company and repeated reminders to dealer this small updation has not taken place till date.

3. Because of this lackadisical approach...
Complaint comments  Read comments Complaint category Car Dealers

Club Mahindra — non refund of money even after 90 days. promise was 30 days.

 Saurabh Bhandari 1 on Dec 11, 2018
This is in reference to cancellation of my membership (membership number 2838679) with club mahindra.
I had taken a membership on 29th Sep, but due to various negative feedbacks received from friends & relatives, I decided to cancel my membership on 30th Sep. Same was informed to Abin on 30th Sep. I was told that I will get the complete refund of my money back within 30 days (in case I cancel within 10 days) and was also mentioned in the form which I signed. I also had dropped a mail to club mahindra on 4th Oct for the same cancellation and asking for refund.

But it has been...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — selling holiday package with wrong information

 Sanjay Nevge on Dec 11, 2018
This is in regarding the membership sold by the club mahindra sales person mr. Subhash shirke calling at st. Regius hotel on invitation and trying to show the full cooperation for all service and now they are not at all responding the call for any information neither to the messages.

Mr. Subhash shirke and his team clearly explained to our family of four that you have to pay total 6 emi and enjoy the gift holidays of 5 night 6 days + complimentary of 2 night 3 days if you are satisfied with our services and resorts you continue with the membership to enjoy the holidays of 6 night...
Complaint comments  Read comments Complaint category Travel & Vacations

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