Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
Submit a Complaint
1443
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
71
down
60

Phone:
Phone:
up
36
down
30

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

Feedback

F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1443
Pending
38
Resolved
1182
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (121)

Club Mahindra Holidays Complaints & Reviews

Sort by:

Club Mahindra Holidays — delay by your team in cancellation of membership

 Sriram93 on Jul 5, 2018
I have submitted my cancellation request to 1 month ago from my mail id to memberexperience@mahindraholidays.com,
Memberrelations@clubmahindra.com,
Memberrelations@mahindraholidays.com.

Suddenly 1 day i got a reply from k s vasudevan that club mahindra has tried reaching me, but not able to contact. But i have never received any calls.

This is urgent. Request your team to process my cancellation request at the earliest.

They have even debited amount from my credit card without my knowledge....
Complaint comments  Read comments [1]Complaint category Credit Cards

Club Mahindra Holidays — regarding refund the down payment of rs.27680/- cancellation of membership

 gurnamsaini on Jul 3, 2018
Dear sir
I have taken membership in 16/12/2017 and send request for cancellation on 23/12/2017. And i got mail from your side "cancellation period is start from 11 jan. 2018 and cheque will dispatched within 90-95 days. After that i again received mail cheque will dispatched within 40-45 days. I again received mail on 22 may 2018 payment will be realized in your account no. Within 15 days
Till today not received any payment by cheque or in account. Your concern relation officers are not giving any proper reply regarding refund the payment of rs. 27680/-.
Regard
Gurnam...
Complaint comments  Read comments Complaint category House, Apartment Rental

Club Mahindra Holidays — con to sell membership/cheated

 Nicco Russo on Jul 3, 2018
Hi, I am narender singh rawat who had shown interest in club mahindra membership and applied for the membership on 20th june 2018. enrollment number feb/2018/25yrs/203967. i was lied to when i was called by club mahindra to meet them for the first time. i was told im only person who has been chosen to be awarded a free holiday and 6 month movie ticket subscription. i was told that i will be given membership of club mahindra holidays for the cost of Rs.418300, and the first three EMIs will be taken in one go. which was quoted as a sum of rs. 36830. which after the payment of money was told to me...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund not initiated

 Karanrathore925 on Jul 3, 2018
On 26-6-18 we visited hotel zone at bani park jaipur on invitation by club mahindra on a coupon filled on club mahindra's anniversary, where your executive took ₹2000/- from us and promised to refund us the amount on cancellation if we dont like the package given by them, within 10 days but now they are not doing the same. his name is subhash. kindly do needful....
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — not able to redeem club mahindra voucher and it's got expired

 Prashant Shitole on Jul 2, 2018
Hi There,

I got a Club Mahindra Purple club voucher on purchase of XUV 500 top end. However, booking or rather I would say finding any suitable slot is difficult in the process when I requested to either give me booking or extend the expiry but the customer services executives were never able to give any solution while reaching them out several time.

And was a bit fed up of not getting contact details or mail if on the website and hence found this portal while searching some consumer forum.

Hope I get some resolve here....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — false promises and harassment for refund

 ramnathpai on Jun 29, 2018
I had posted a complaint previously on this forum, which has not been closed by Club Mahindra. (https://www.consumercomplaints.in/club-mahindra-holidays-false-promises-during-... />
So now we have proof that important information regarding additional charges was hidden from us by their representatives. Still they are not giving us refund and forcing us to continue with the membership. Their ridiculous response is you confirmed the membership. I wonder why they don't understand that we confirmed because you hid the information. We would not have...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — membership cancellation & refund amount

 Monika Gunjankumar Shah on Jun 29, 2018
Dear Team,

i have email received from membership cancellation team on 28th Feb.2018 & inform to me 100 days working in received your card account but still not received. i again mail send cancellation team & reply to me on 21st jun.2018 in 2-3 days working refund my amount but after 8 days not receive & Ahmedabad branch club Mahindra holiday to Ms. Ayushi & Mr. Hemang 25th jun.2018 not proper answer. Ms. Ayushi ask 15 days in refund & Mr. Hemang 7 days refund. not correct answer & member suffer to this condition. i don't refer to club Mahindra holiday in membership purchase.
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — cancellation of our membership and refund of amount of rs.93, 650/- - our membership no. 2818367

 chandra katyal on Jun 28, 2018
Re : cancellation of our membership and refund of amount
Of rs.93, 650/- - our membership no. 2818367

On 9th may, 2018, mr. Arnab nandi and mr. Yahiya zain of “mahindra holiday resorts” approached us for taking bliss membership of their organization, “mahindra resorts”, which as we understood, is a brand name in the market and as such when somebody from this level and kind of organization approached us, we naturally had a feeling of trustworthiness. During discussions, we were offered various discounts, privileges and benefits including free 4 nights stay at your...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — refund not receive after 92 days

 Salma Shama on Jun 28, 2018
I had taken membership of club mahindra on 18-March-2018 from Mrs. Alpa Patel from Surat. At the time of sales they are not explained about annual maintenance fees, which was around 14K. When I found she never explained about annual maintenance fees, I had send mail on memberrelations@clubmahindra.com for cancellation membership on 28-March-2018. After repeating attempt with the customer care and local branch, they have agreed that my membership is canceled and I will get the refund. As per Registration form term condition payment will be refund within 90 days from the date of receipt of the request...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — refund of money against cancellation of my membership id 2807628

 karthikrajdkny on Jun 28, 2018
I was invited for an event on march 11th of 2018 and i had opted for membership on the same day. After that very next day i had requested for cancellation of membership.
I was informed by adviser that 10 days is free trail where i can opt for cancellation which will take hardly 30 days to refund full money. So had opted for membership.

I have sent message to adviser requesting to cancel my membership on 12-mar-2018. (Very next day of opting membership)
I have sent mail on 14-mar-2018 to member relations for cancellation of membership as service adviser did not respond...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund of money against cancellation of my membership id 2799336

 Shivam23k on Jun 28, 2018
I had taken membership of club mahindra on 14-jan-2018 from Mr. Saurav Kumar Pandey and Mr. Ashwani kumar both are the sales representatives from Pritampura brach, delhi. At the time of sales they made me some tall promises of providing various things and benefits from club mahindra and did not fulfilled it later.

In the beginning itself i had started facing lots of issues from the services provided by club mahindra and finally decided to cancel my membership and initiated my refund request which got confirmed on 13-march-2018. As per the mail received by club mahindra's members...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund down payment earliest

 DFO Kheda on Jun 27, 2018
I don't want club mahindra member ship further i want to refund my money back on immediate effect, i went to bollevourd 9 counselling session on 6th june-18 and paid down payment rs.36830/- for white studio membership, i ask your counselor ms. Sherlet to discontinue my membership very next day but still i don't get refund my money, also i visit again at club mahindra in city point anand on 21st june-18 and talk to your manager mr. Satyjeet and they promise to refund money within two days but still i not get my money back, even they don't pick my call, so kindly process this urgent base otherwise...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — club mahindra membership scam

 masterji on Jun 26, 2018
Hi,

I visited one of their conferences in bangalore, and was coerced into taking a membership (By their representative - sachin - [protected]), with a promise that the money can be refunded within 7 days if i dont want to proceed.

I notified within 2 days (2nd jan'18) to their backend team that i dont wish to continue, however inspite of the more then 6 months passing, my account is still active, money is still not refunded and there is total lack of ownership and customer empathy in their responses or attitude.

I have paid more then 35k for this pathetic...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — complaint on membership

 Kamala Jayendra on Jun 26, 2018
Hi,

We had met your club mahindra representative on 3rd june 2018 at renault showroom annasalai. The representative name is neelakash.

He sold a membership to us and we paid a initial amount of 29, 000/- (Dont remember exact amount) also he said if we dont want to take membership we have a cooling time to cancel within 10 days. The very next day i called up and said we dont want as our financials wont allow and also not happy with the offers. He said will get a call from mumbai office by 20th jun and so and we have state the same reason and the amount will be refunded...
Complaint comments  Read comments Complaint category Credit Cards

Club Mahindra Holidays — increase in asf dues

 marketindiainc@gmail.com on Jun 23, 2018
Hi,

I am a club mahindra member and find that this years asf has been increased. I had sent emails and called to cust care but to no avail.

At the time of taking the membership, i was told that the asf remains constant.

I feel cheated. This is highly unprofessional and unethical.

I get calls to pay the asf, but if i ask for the increase in asf, they say our different team will call you. This is not done.

Sameer sharma...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — club membership 2765109

 jaypalsinh jethwa on Jun 23, 2018
I hv taken membership in june 2017 and paid 3 emi advance & 10% down payment.

At the time of joining, i hv been asked for 16000/- voucher which was not received after 6-7 months.

I hv raised my cancellation request in jan 2018. I hv been asked for 45 days tat which after 3-4 times follow up closed after 90 days without refund.

Many mail sent to them but no resolution.

It’s completely non fulilment is joining terms & condition and misselling of membership. They are even not ready to give any senior management mail id & details for escalation....
Complaint comments  Read comments [2]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — no refund even after 2.5 months

 Vinay Bindlish on Jun 22, 2018
I was assured of membership cancellation and complete refund on 7th april and got written mail also from member relation team on my registered email (From shreemathi) with cancellation request no also mentioned - 075174 (Membership id generated was 2811651 which member relation team is not able to find in their systems now) but after that i am constantly following but no body has clue on when refund will be processed. Don't expect such behaviour from reputed companies like club mahindra which is not able to honour timelines of written commitment given. Can somebody confirm me exact date of refund...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund - cancellation of membership

 Shrirakesh1 on Jun 21, 2018
I took bliss category membership at a downpayment of ₹ 122, 100 and 12 emi of ₹ 10, 925/- starting from 7th july. Since i had plans to travel to usa in july, i asked their representative sumit soni, for a list of accommodations available in the cities i was to visit. He failed to turn up inspite of my several calls and whatsapp messages (I have the complete history of our chats), i decided to cancel my membership through their call centre and on the same day i sent them an email. After that i received two phone calls assuring me of suitable action. But till now there is no sign for refund. Please...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — cancel membership on immediate effect

 DFO Kheda on Jun 21, 2018
I want to my money back, i just register on 9th june during your counselling session at nadiad, bollewourd 9 resort, i paid rs.36830/- through credit card but i don't want to continue with this membership, i ask to ms. Sherlet who is the counsellor on that day on 10th june -18 but still i don't get my money back, kindly process for the same on priority basis.

Thanks and regards

From:
Neha a rao...
Complaint comments  Read comments Complaint category Credit Cards

Club Mahindra Holidays — return of membership amount

 yaduveersinghchauhan on Jun 20, 2018
My name is yaduveer singh chauhan taken membership on 20.03.2018 at udaipur and submit withdrawal request which was delivered from gati courier at mumbai office on 29.03.2018 within 10 days of joining so please refund my complete amount till date only telling than process in going on but they are not giving my amount earlier contacted on facebook they repair but from last 20 days they are not replying already 3 months passed how much longer i have to wait. Even after giving withdrawal request they generated my membership 2811997...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Recently Discussed

(0 minutes ago)
Idea Cellular
phone number barred since four days
(13 minutes ago)
Idea Cellular
poor signal in our area
(52 minutes ago)
Bajaj Finserv
sales and marketing calls and emails
(1 hours 9 minutes ago)
Tata Sky
Change the Name and Registered Mobile Number
(1 hours 27 minutes ago)
Idea Cellular
invoice copy

Featured Complaints