[Resolved] Club Mahindra Holidays — Fully booked in 10 minutes? | |||
Club mahindra is most likely selling rooms through travel agencies or travel advisor web sites to non-members during the peak vacation season. This needs to be investigated and it is worth lodging a criminal compliant or file a pil collectively by all members. We tried booking a a 1br room at tungi, lonavala for may. (Bookings for tungi for the month of may opened today at 9:30am) we were on the phone 10min before 9:30 as we were desperate for the dates we were interested in, the phone appeared engaged so we kept calling. Finally when we got through at 9:45, we were told everything is booked which is extremely suspicious. Am i to believe that all the 1br units, studio rooms and hotel rooms were booked within 10 minutes? Why did we even become members, they are cheating us out of our money for membership and then giving rooms away to non members. Extremely disappointed, we had even tried 4 months earlier but bookings hadnt opened. If nothing is done am seriously thinking about quiting my membership as well as recommend others to quit/ not join. Was this information helpful? | |||
Aug 31, 2016 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Apr 04, 2016 Club Mahindra Holidays Customer Care's response Dear Sir/ Madam, Please share your membership details on our Facebook page via an inbox message. Warm Regards, Club Mahindra Team. Verified Support Apr 07, 2016 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, We wish to inform you that your request has been confirmed and here's wishing you a very happy holiday. Looking forward to welcome you at our resort and have a great evening! Warm Regards, Club Mahindra Team | |||
1 Comment | |||
Comments
I forgot to mention that this was not our first bad experience with Club Mahindra holidays. We have had similar experiences with bookings for other resorts under them like Varca.
Reply
76%
Complaints
2626
Pending
143
Resolved
1946
+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002