[Resolved]  Club Mahindra Holidays — Fully booked in 10 minutes?

Address:Mumbai City, Maharashtra, 400014

Club mahindra is most likely selling rooms through travel agencies or travel advisor web sites to non-members during the peak vacation season. This needs to be investigated and it is worth lodging a criminal compliant or file a pil collectively by all members. We tried booking a a 1br room at tungi, lonavala for may. (Bookings for tungi for the month of may opened today at 9:30am) we were on the phone 10min before 9:30 as we were desperate for the dates we were interested in, the phone appeared engaged so we kept calling. Finally when we got through at 9:45, we were told everything is booked which is extremely suspicious. Am i to believe that all the 1br units, studio rooms and hotel rooms were booked within 10 minutes? Why did we even become members, they are cheating us out of our money for membership and then giving rooms away to non members.

Extremely disappointed, we had even tried 4 months earlier but bookings hadnt opened. If nothing is done am seriously thinking about quiting my membership as well as recommend others to quit/ not join.
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Aug 31, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir/ Madam,

Please share your membership details on our Facebook page via an inbox message.

Warm Regards,
Club Mahindra Team.
Verified Support
Apr 07, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We wish to inform you that your request has been confirmed and here's wishing you a very happy holiday. Looking forward to welcome you at our resort and have a great evening!

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

I forgot to mention that this was not our first bad experience with Club Mahindra holidays. We have had similar experiences with bookings for other resorts under them like Varca.

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