Club Mahindra Holidays — I want to cancel my membership and refund my hard money

bhaveshdalia

from Surat, Gujarat

Sep 10, 2021

Address:

4/4473 kuversing Street begampura

I have call from club mahindra for presentation .I go with my wife presentation as well as good but they guys me not tell me all term and conditions for membership plan. I got membership and come to my home. I check about club mahindra membership plan on internet and I find lot off terms and conditions that important but I don't know. I feel cheat. So I want to cancal my membership and refund my money. So send cancaletion mail on gozest.[protected]@mahindraholidays.com on 7-9-21 and I also call help line number for cancaletion representative told me 24 to 48 hours you have call back for our team for cancaletion but at that time no response for them
Please understand my hard money was jam for club mahindra holidays and please refund my money as soon as possible thanks
Service request number SR[protected]

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Club Mahindra Holidays customer support has been notified about the posted complaint.

Sep 10, 2021

Updated by bhaveshdalia My member ID 507552

Verified Support

Sep 16, 2021

Club Mahindra Holidays Customer Care's response We regret the experience you had, Bhavesh. Please help us with your Membership ID and registered contact number via Facebook Inbox. Our team will reach out over a call to assist further.

Sep 16, 2021

Updated by bhaveshdalia Member id 507552
Registered m.no[protected]

Sep 21, 2021

Updated by bhaveshdalia I was informed that I will receive a call from cancellation team with 48 hours of my request, but did not receive any such calls till now. When I contacted customer support on daily for my SR stuas regarding the same they said I need to wait another 48 hours since my last call. Which is not acceptable. Now I am hesitant to call and check on my cancelation request status since they might start 48 countdown again.

I kindly request CM customer support team to look in to this matter with priority and take necessary actions to cancel my membership and initiate refund.

Service request number SR[protected]

Registered m.no [protected]

Email : [protected]@msn.com

User ID : 2954796

Member id 507552