[Resolved] Club Mahindra Holidays — I want to contact senior persons | |
My member id is 2549522. My membership was for white studio and i became member on 1 june 2014. Since that time i have never used a single day because of your policies. This time i have contacted the jaipur branch office regarding booking so the sales person told me to upgrade my membership and said then i will get booking for 2 studios. So i made payment for red studio. After that when i tried to make bookings they denied. For selling the membership club mahindra sales person befooled me. After that i have sent mail to your member experience team. I wanted to know about the termination policy and the amoumt of refund i will get. I also requested them to refund the amoumt that i paid for red studio memnership, instead of cancelling the membership. I have mailed 4 times and contacted on [protected] but all in vain. Such irresponsible behaviour was not expected from club mahindra. Interaction id for my 2 emails are 13612429 and 13518557 on 25th april and 27th april respectively. And for 3rd mail i interaction id is13623355 and today also i tried to contact but you all are not responding. Such worst behaviour was not expected from your side. I am having 21 days credit. Your sales person said that if more than two studios are available than you can book. But after upgradation i tried to book two studios then it was denied. Atleast contact me so that i my problem can be resolved. Was this information helpful? | |
Jun 4, 2019 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support May 03, 2019 Club Mahindra Holidays Customer Care's response Hi Dinesh, this is certainly not the experience we intended you to have and are here to help. Your concern has been escalated to our team, please be assured that they will reach out to address this soon.
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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