[Resolved]  Club Mahindra Holidays — Manashi Basak

Manashi Basak( [protected]) had called up my father and even though he had informed that his wife is not well, he doesnt own a car and I am his daughter who nis the owner of the car, her team had repeatedly called him. I had a customer service work booked already toady previousyly in hyndai. Hence when i reached i met my dad and suddenly manashi, came up and harassed us that you are e member and have come up again to avail free coupons. She insulted my dad and Said to me to get out of Hyndai. I had informed that I have not come here for any club mahindar coupons.I have my service booked and since dad was at the same palce, I accompanied him, she harassed me, shouting on top of her voice that I have paid only 87000 and did not take the 9lakh package.
Now my q is if i wanted to avail free coupons, why wd i had come up and met dad?? I would have left and let them give my dad the coupon?!!
if I am a member, What relation does that have with my dad? he cant be a member??! Den why did u call him??
Manashi is very rude and had insulted me infront of all the satffs of hyundai and club mahindra !! She shoulted saying that even if i take 3 times 87thousand pacakage, that would be less than the salary that she earns from club mahindra!!!
If that is how u treat your customers, I would inform my friends and relatives and all my near and dear ones not to avail club mahindra never ever!!!
Manashi is v rude! Her languagae is very filty!! How can she ask me to leave hyundai service center?? is that her property too?? I had though o[censored]pgrading my package but i wd never want to even invest a singele penny on club mahindra!! BECAUSE OF HER!! She has ruined my mood and my interest in club mahindra too!!! Does she own club mahindra? what paclage i will sleect is my choice! who is she to blabber about it?? How dare she shouts in front of employees?!!this is disgusting!!!
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Jan 22, 2022
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2021
Club Mahindra Holidays Customer Care's response
Hi Bijoya, we regret your experience are here to help. As conveyed on Twitter and Facebook, kindly help us with your Membership ID and registered contact number via Facebook Inbox so that our team can look into this and address the same.
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    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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