[Resolved] Club Mahindra Holidays — Membership Cancellation - Please be careful when signing up | |||
I took the membership of White Studio on 23rd December 2016. However we faced unforeseen financial difficulties and are unable to continue paying for this membership. I had made a down payment of 30k and my EMI were to start in Feb 2017. I requested for a cancellation on 19th Jan and had no response from Club Mahindra for almost 6 days until I posted my concern on a social networking site which is when they started calling and responding to emails. They aren't concerned with why I am cancelling, even their communication emails are copy paste templates, because after explaining them the reason for cancellation they still came back with a reply of we are sorry you are not happy with our service. they refused to repay the down payment and have asked me to reconsider. I also want to know what happens after I have formally told them that I still want to cancel. Do they deduct EMIs? Was this information helpful? | |||
Mar 4, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Feb 01, 2017 Club Mahindra Holidays Customer Care's response Dear Madam, We have noted your concerns on Facebook as well and our team is currently looking into your concerns. Appreciate your patience in the interim. Warm Regards, Club Mahindra Team | |||
 1 Comment | |||
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I was also told that I was benefitting from their 20th year anniversary celebration so would get a discount for the same and some additional benefit. Only recently I found out that a colleague of mine was sold the exact same membership with the same offer . So it wasn't really a offer. This is clearly misleading to a lot of people
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002