[Resolved]  Club Mahindra Holidays — membership reversal

Address:Bangalore, Karnataka, 560008
Website:www.clubmahindra.com

Hi, in continuation to my discussion with the local member relations desk, i've decided to cancel my membership.

I was pushed to take this membership on the 31st of march 2017 saying it is the year end and i would additional benefits if i booked it on that particular day.

I was promised by the sales executive for a 2 nights and 3 days stay before my first emi and i continue to follow up for the same, plead and fall at ones feet. Every now and then i just get to hear on non availability and very in-courteous response. I've given up on this membership as my experience has been very poor right from the work go.

I'd appreciate if the membership is revoked and my down payment is reversed.

Looking forward for a quick resolution on reversal.
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Oct 8, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Aug 31, 2017
Updated by Bichali Avinash
Member ID 2754327
Verified Support
Aug 31, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your membership ID with us and our team will get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Sep 01, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

While we are trying to craft the best possible solution for you, would appreciate your patience in the interim. Our team will connect with you regarding the same.

Warm Regards,
Club Mahindra Team
Verified Support
Sep 01, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

This is to inform you that we tried to contact you but were unable to make a clear communication. Please advise us a suitable time and provide an alternate number for us to get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Sep 07, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We wish to inform you that our team has got in touch with you and addressed your concerns under interaction ID:[protected]. Kindly refer the same.

Warm Regards,
Club Mahindra Team
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    +91 44 3988 1000
    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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