[Resolved] Club Mahindra Holidays — mhrl membership transfer by overseas member made impossible without physical expensive travel to india

mhrlmember

Address:	600002
Website:	www.clubmahindra.com

From Membership No.2538357, Ms .Gouri Kulkarni Canadian Citizen residing at Toronto, and her co applicant mother Ms Jyoti Chati need to urgently transfer their wasting membership as well expensive annual charges, to a family friend.
Detailed emails are replied without even reading the content and point seeking
alternative mode to physical travel which will cost Ir Two Lakh air ticketing..
This is worse than 'sarkari' attitude.Shocked to experience such hostile attitude to member's genuine difficulty.!..

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Jan 9, 2019

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

Club Mahindra Holidays Customer Care's response We regret to hear this and are here to help. We have made note of Ms. Kulkarni's Membership ID and will have our team connect with her to address this soon.

Jan 09, 2019

Updated by mhrlmember It is misleading of mhrl customer care to state the case as 'resolved'.As of date the membership transfer[the key objective] to a transferee has not progressed, though the documentation instructed, as well hand over of mhrl
certificate and card has been well defined on 26th Dec upon mhrl instructing the transferee whose contacts are already on mhrl record as shared in the detailed response to mhrl. The concerned transferee are desperately trying to contact MHRL PUNE to line up physical visit and make payment of transfer charges @11800 IR but no one is responding.
Are we dealing with a government office or a private company.?
Please step in to move this case for both exiting as well new member.