[Resolved] Club Mahindra Holidays — my room nights wrongly cut | |||||
One of my guest went for 2 days holiday They cut double the room nights for no reason It is really suprising to note the following - same situation, same guest, same resort and same time and only 2 days Booking in red season in naldehra 29th-30 th june (2.1 room nights deducted) 2 studio Booking in red season in naldehra 30 th -1st july (7.7 room nights deducted) 2 br (He stayed in 2 studio appt) Is not very suprising and contradictory. It is like club mahindra is just fooling and cutting room nights and deceiving In all guest stayed for 2 nights in red season — that is all and you cut 9.8 nights I am really suprised and disaappointed For the same one night in the red season you cut 2.1days and same place, same season, same no. Of nights you cut 7.7 days For two nights in all you cut 9.8nights What calculation is this??? Was this information helpful? | |||||
Nov 22, 2018 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 Club Mahindra Holidays Customer Care's response Hello Payal, we don't want you to be disappointed. Please help us with your Membership ID and registered contact details via Facebook Inbox, we will have our Member Experience team reach out to address this.
| |||||
1 Comment | |||||
Comments
I have filed a refund and promised to get it at the given date but that has not happened, I am attaching a picture of my mail received here. It has been quite more time than promised.
Reply
Club Mahindra Holidays Customer Care's response, Oct 29, 2018
Verified Support
Hi Mr. Paryani, could you please share your Membership ID and registered contact details via Facebook Inbox or Twitter Direct Message? It will help our team to check the latest update of your refund status and get back.
76%
Complaints
2626
Pending
143
Resolved
1946
+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002