[Resolved] Club Mahindra Holidays — never get a booking and holidays lapse

Loyella

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu, 560085

We are members of club mahindra, we were encouraged to book white/studio holidays without being informed that getting a holiday season is near impossible.
Whenever we try to book, the space is always not available.
It is obvious that the number of members registered is far more that what they can provide.
Once again on 18 december i once again tried to book a holiday. We had 21 days pending, but to no avail. I also sent a mail with our grievances, but no reply till date.
Today 7 days have lapsed without resolving our issue.
We get several reminders for payment of annual maintenance, but no much effort is made regarding lapse, nor any move is made to help us use our vacation. If vacation is not possible we want full refund of membership and all maintenance paid. Member no. 2575317

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Feb 4, 2019

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

Club Mahindra Holidays Customer Care's response Hello Loyella, we understand your concern and have made a note of your Membership ID. Please be assured that we will have our team connect with you tomorrow.