[Resolved] Club Mahindra Holidays — No cancellation processing (Member id[protected]... No refund... No response from customer care | |||||
Hi, I had paid 25570 rupees as down payment on 28-aug-2016 for blue studio membership through credit card at club mahindra office in metro junction mall, kalyan, mumbai. However, later i decided to not to continue with the same. I called up to executive - mr. Dhananjay dixit on 04- sep-2016 and he said my money would not be refunded, if i cancel membership. I have that call recording with me as well. Again i approached him and he did not entertain my cancellation issue at all. I dropped mail on 18-sep-2016 to id - [protected]@clubmahindra.com, as was mentioned in their official website with cancellation request along with instructions to not to deduct any emi through my any credit card. It has already been 2 working days passed and no response from club mahindra. Their calls are not getting connected at all neither i am receiving any. Please cancel my membership immediately and return my hard earned money that i have given to you as down payment as i have not at all utilized any of your services and resorts. Refer below details: Member id - 2718339 Interaction id - 9850365 Was this information helpful? | |||||
Oct 22, 2016 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Sep 21, 2016 Club Mahindra Holidays Customer Care's response Dear Sir, We are sorry for your experience and would like to connect with you regarding the issues you have highlighted. Thank you for sharing your membership details and our team will get in touch with you. Warm Regards, Club Mahindra Team | |||||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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