Club Mahindra Holidays — Non-fulfillment of committed benefits.

We had taken a Club Mahindra BLUE package for 15 years. Our membership number is 2988161. It is in the name of Rajasekaran K (my father). His contact number is [protected].

We paid approx Rs. 235000 for the membership and we were promised that as complimentary benefits, we would get 10000Rs worth Amazon coupon & the Annual Subscription Fee (ASF) for the first year would be waived off. However, the salesperson who approached us initially has been not responding properly. He has been delaying with some reasons and has not given us the benefits as promised. When we reached the customer care, they had asked us some proof. We had submitted the whatsapp communication that holds all the promises that were given by the Salesperson. However, the customer care is ignorant to understand the gravity of the situation and is repeatedly asking automated evidence instead of solving the problem. We need proper solution for this. The name of the salesperson is YOUNGER. Phone - +91-[protected]
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Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2023
Club Mahindra Holidays Customer Care's response
We understand your concern and have shared it with our team. Please be assured that they will reach out soon.
Jan 15, 2023
Updated by mbaguy03
When can we expect a response?
Feb 04, 2023
Updated by mbaguy03
Hello, What is the status of this complaint? We haven't received a response.
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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