[Resolved]  Club Mahindra Holidays — not refund money against cancellation of membership

Address:

122001

I am Sameer Khedikar, Club Mahindra Membership ID 2811231.

I was invited to ClubMahindra Gurgaon over phone, to which I visited along with my family . After spending an hour with an marketing executive . I was forced to convinced that I should take the membership. I asked him let us take a day to think over it and go through the product details and than we will take the decision. But, his aggressive marketing skills made us to take the membership on the spot, on 31 March 2018 by paying Rs 34830/- on the spot by credit card. They filled the form . payment was made immediately and was paid with an assurance that if not interested can cancel the contract with a call in the next ten days. Having cancelled the contract the next day itself, the executive guaranteed amount to be credited within 3 months . He gave wrong information regarding membership.
Immediate next days I approached their office & emailed for cancellation & I was told that your refund will be paid in 90 days .I did not understand the reason for keeping my money for 90 days however I agreed with them but till date there is no refund has been received. The executive does not pick up the call now.
After crossing those 90 days period, I have contacted many times to their various departments and they are giving various excuses that they did not received email for head office.
This is such a mental trauma for me that in spite of cancelling within the said period these people are not releasing my payments

This is such a terrible experience, I am extremely frustrated please do not choose Club Mahindra for spoiling your valuable vacations.

I m really very disappointed from club Mahindra side .please help me out of these fraud people & to get my money back.
The application details are as follows:
Membershio ID:2811231
Application ref no: feb/2018/25years/202655
Date of filling application : 31.03.2018
Date of payment: 31.03.2018
Date of cancellation request : 1.04.2018
Down- payment made through credit card: Rs 34830/-
Auto EMI through credit card per month:Rs 10669
Regards
Sameer Khedikar
[protected]