[Resolved] Club Mahindra Holidays — Old pending asf issue | |||||
From: Deepankar Sen Subject: Fwd: 'MHRIL=[protected]' Your Club Mahindra Membership I'd taken the membership (MHRIL=[protected] in 1999. It is a studio apt. I paid 10 instalment on time. Then there was a gap of 5/7 yrs and again I'd paid one instalment and thereafter the last one was paid in 2010/11. So, technically I did not become a member since 1999 but in 2010/11 and therefore not committed to pay ASF (Annual Subsciption Fee) till my last and final instalment. Therefore, I am only committed to pay since 2010/11 only. Alternatively, if you see this mail below from you earlier, that proposal is acceptable to me, provided you allow us to use this 8 weeks during the next 2 years, till 2017. Alternatively, you can give us only 4 weeks banked till 2016 and upgrade us to the next level (one bedroom set). I pay full ASF, as claimed by you and forget the balance 4 weeks. This is a long pending issue. I hope that you will be able to sort this out to both of our satisfaction. DIPANKAR SEN [protected] [protected] Forwarded message[protected] From: [protected]@clubmahindra.com Date: Fri, Dec 6, 2013 at 3:30 PM Subject: RE:'MHRIL=[protected]' Your Club Mahindra Membership To: "Dipankar, Sen" Dear Mr. Dipankar Sen, Greetings from Club Mahindra !! This is further to our telephonic discussion please note the below pending Annual Subscription fee you are requested to pay. Post realization of the ASF amount i.e. from 2006 to 2013 the lapsed inventory would be re-credited against the same years which would be further valid till 31st March 2015. This is being done as an extreme exception therefore a one - time offer in order to help you continue with Club Mahindra membership and plan holidays with us. Thank you for giving us an opportunity to be of service to you. Please write back to us for any further clarification required or call us at[protected]. Warm Regards, Josephine Rose Mathew Member Relations. Deepankar Sen Was this information helpful? | |||||
Aug 18, 2016 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Dec 02, 2015 Club Mahindra Holidays Customer Care's response Dear Sir, We regret the inconvenience caused and are keen on discussing the matters you have highlighted. Thank you for sharing your details with us and our team will connect with you in order to assist you. Warm Regards, Club Mahindra Team | |||||
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I'd received a call from one Mr.Anuj Srivastava now (Mob.[protected], who claimed to be from Club Mahindra and wanted to know the details of the case. He claimed that "Indian Consumer Complaint Forum" did not send any details of the complaint to club Mahindra but only my name and my phone number. He was not at all ready to listen to the details but what I want. He was very snappy and was firing me as I had made a complaint in the forum. Very unfortunate experience at the end. I guess this is how Club Mahindra addresses their clients. Before I take a legal action, I guess Club Mahindra can always give it a last hearing.
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002