[Resolved]  Club Mahindra Holidays — Opted for cancellation but no response from club mahindra team

Address:

Mahindra Towers, 1st Floor, "A" Wing, Dr. G M Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018.

Dear Team,

Case Number[protected] and member id : 3010232

When I purchased the sales person said if you cancel within 15 day of purchased they will refund with no question ask but after connected with them 6-7 I am not getting any response from there end

Apart from here can I take any legal against them, please help me out on same because they are not listing, no reply nothing from their end.

Have attached the mail as screen shots.

I am writing to you regarding the issue that I have been facing with my Club Mahindra membership. Despite multiple attempts to resolve the issue through customer care and mail, I have not received a satisfactory resolution. Hence, I am escalating this matter to your attention and look like both customer care and senior Member is the email Chain don't care about the customer.

I have purchased the Club Mahindra membership last month and i have opted for membership cancellation and full refund as per the club mahindra policy i:e we can ger refund if opted with in 15 days of purchased.

I have tried to reach out to customer care multiple times to seek a resolution for this issue, but I have not received a satisfactory response. The representatives have been unhelpful and have not provided any concrete solution to my problem. As a loyal customer of Club Mahindra, I am extremely disappointed with the service that I have been receiving.

I would like to request you to intervene in this matter and provide me with a solution that addresses my concerns. I hope that this issue will be resolved at the earliest.

Thank you for your time and consideration.

Sincerely,

Akhilesh joshi