[Resolved] Club Mahindra Holidays — Please do not even think about club mahindra - it is a pain | |||||
Pathetic!!!Pathetic!!!Pathetic!!!Pathetic!!!Pathetic!!!Pathetic!!!Pathetic!!! I have so far used your vacations only for the free nights. Every time I try to book, your rooms are not available. I see non members in the club many times. What are you guys doing in running a club. We are not at all satisfied with the Membership. Also, once we go into your resorts you charge Food rates equal to FOOD + ACCOMMODATION in other resorts. You do not have any option of canceling the memberships. You do not have any option of giving feedback in your website. All the feedbacks given in your websites are fixed by you. You are not bold enough to open it to the public. Finally I booked a vacation on 21-Apr, I wanted 3 rooms. The cust service rep told me that I am allowed only for 2 studios since I am a Red member/1 BR. I booked 2 rooms thro online. Then I told her to raise a request for 1 additional room. She said that she has done it and sent it for approval. On 13-Jan, I got a message saying that all my 3 rooms are changed to Blocked and it will automatically be released on 14-Jan. Then when I call customer service, they say that all the 3 rooms moved to block status. I would have missed the booking if I had not called customer service. Finally I told the Cust service to confirm the 2 rooms and put the 3rd room in blocked status. Is this how you release the rooms form the members and give it to Non members. Pathetic!!!Pathetic!!!Pathetic!!!Pathetic!!!Pathetic!!!Pathetic!!!Pathetic!!! Pathetic!!!Pathetic!!!Pathetic!!!Pathetic!!!Pathetic!!!Pathetic!!!Pathetic!!! IF YOU ARE BOLD ENOUGH, PLEASE POST THIS GRIEVENCE IN YOUR WEBSITE. Was this information helpful? | |||||
Feb 21, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Jan 13, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you. Warm Regards, Club Mahindra Team Verified Support Jan 16, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We are awaiting your response. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you. Warm Regards, Club Mahindra Team Verified Support Jan 19, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We await your response. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you. Warm Regards, Club Mahindra Team | |||||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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