[Resolved]  Club Mahindra Holidays — please refund my rs 22200/-

Dear sir/madam

We are from middle class family, i purchased club mahindra blue studio membership, bt after a week i suddenly go down in financial commitments, because of my kids hospitalisation,
I called club mahindra customer care and request to refund my hard money bt they denied and say mam not possible to refund.

So please help me and refund my hard money
My member id is 2571102
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Nov 14, 2017
Complaint marked as Resolved 
Still my issue not resolve, its automatic showing complaints resolved I think club mahindra doing cheating.
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We regret the unpleasant experience you have had. Thank you for sharing your contact details with us and our team will get in touch with you.

Warm Regards,
Club Mahindra Team
Oct 13, 2017
Updated by Ragini74
Please call us on [protected]
Complaint comments 

Comments

My email id is [protected]@gmail.com.

I applied for membership and form got submitted but no calls or mails arrived. .

I don't know how to handle this and now I am only available via emails. .
Sort this out please...since you are reputed for customer handling and this is not up to that point...
Club Mahindra Holidays Customer Care's response, Oct 13, 2017
Verified Support
Dear Sir/Madam,

We are sorry for your experience. We would like to inform you that the product is best explained by our holiday advisors using a detailed presentation. We request you to please share your location and contact details with us via Facebook inbox message for our holiday advisors to get in touch with you.

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