[Resolved] Club Mahindra Holidays — poor customer follow up and unaccounted payments

rameshkapa

Address:

37a,69b street,jumeirah 1

Dear personnel,

My membership number is 2400093.
I paid 17, 000+ last year in jan based on one of your colleague's recommendation.
I'm still on studio when i log in and was asked to pay maintenance of 21, 000+ (Which is for one bedroom), which i did.

I wish to remain in red studio and want to pay maintenance accordingly.

I request refund of the amount i paid last year and also the extra maintenance fees collected.
The reason i want to remain in studio is the trust i have on your company and the misleading colleagues of yours disturbing our time during vacation and luring us to pay and don, t respond when followed up!!

This issue has been dragging for a long time without resolution.

Could this be resolved asap.

Regards

Dr ramesh

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Apr 22, 2019

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2019

Club Mahindra Holidays Customer Care's response Hi Ramesh, we regret the disappointing experience you had and are here for you. Please be assured that our team will connect with you over a call and address this further.

Verified Support

Mar 20, 2019

Club Mahindra Holidays Customer Care's response Hi Ramesh, our team tried reaching out to you on your registered contact number but couldn't get through. Could you please share an alternate contact number via Facebook Inbox? We'll have our team to get in touch to assist you further.