[Resolved]  Club Mahindra Holidays — Promises unfulfilled over 15 years

Had to send them a legal notice to get them to agree.
After agreeing settled only 2/3 points from their own communication appended below.
I settled my dues on the basis of this written confirmation to resolve.
Have called them a few times since then, lot of discussion, explaining and promises but no action.

They promise, I pay, use their facilities but no completion to resolution agreement.

From Feedback
to Vikas Sharma
date Wed, Jun 24, 2009 at 4:46 PM
subject 'MHRIL=[protected]'Club Mahindra Membership:- 350519
hide details Jun 24 (2 days ago)
Dear Mr. Sharma,

Greetings from Club Mahindra!!!

This is with reference to the telephonic call we had with you today, we hereby confirm to extend your Holiday Start Date from 1.4.08 to the current date along with extension of special offer validity period in following manner as a gesture of goodwill:-

1. 3 week RCI international Holiday valid unto 30.6.2011

2. One week Club Mahindra Resorts valid unto 30.6.2010

3. Three Nights/Four Days Club Mahindra Resort valid up to 30.6.2011

4. Issue of Fresh Food Voucher of Rs. 10000/- against the return of Food Voucher issued already.

5. Cash back of Rs. 5000/- under HFRP scheme.

6. The ASF of Rs. 7333/- paid by you for the year 2008 shall be adjusted against the ASF of Rs. 7948/- due for the year 2009 and the difference shall be payable by you.

The above mentioned offer/gift is extended to you on the understanding that you will unconditionally withdraw the Legal Notice dated 9.6.09 sent by your counsel on your behalf and all other complaints if any, filed before any other authority. You shall abide by the membership rule accepted by you at the time of signing of the membership in issue and shall pay the balance due membership fee of Rs. 36760/- (Rupees Thirty Six Thousand Seven Hundred and Sixty Only) against the total membership fee agreed by you immediately after acceptance of the present proposal.

Kindly provide your acceptance on the above. Therefore, needful can be done by respective side.

Thanks & Regards,

Shikha Vohra |Asst Manager - Member Relations | Mahindra Holidays & Resorts India Ltd | Feedback

:[protected]@clubmahindra.com | Reservations : [protected]@clubmahindra.com | Call : 39880000* | Business timings: 8.00 AM to 10.00 PM, Monday through Saturday and 9.30 AM to 5.30 PM on Sunday.

*Dial like a local call from: Ahmedabad | Bangalore | Chandigarh | Chennai | Cochin | Delhi | Hyderabad | Nagpur | Kolkata | Lucknow | Mumbai | Pune. Other Cities : Add the STD code of the city that is closest to your's from the list given above. For example [022] 39880000 from Nagpur.

Your online experience just got simpler. Visit your member section at www.clubmahindra.com and check real time resort availability, place a holiday request, and pay your Annual Subscription Fee instantly in a safe and secure manner.